Yearly Archives: 2009

Loan Default Rates Continue to Increase

Chart showing loan default rates for real estate, consumer and agricultural loans for 1998 to 2009 by the Curious Cat Investing Economics Blog, Creative Commons Attribution, data from the Federal Reserve. Default rates on commercial (up another 151 basis points) … Continue reading

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The Best Leadership Is Good Management

The Best Leadership Is Good Management [the broken link has been removed] by Henry Mintzberg Let me suggest that you should, because what we’ve been calling a financial crisis is actually one of management. Corporate America has had too much … Continue reading

Posted in Management, Management Articles, Systems thinking | Tagged , , , , | 7 Comments

Management Improvement Carnival #74

Curious Cat Management Improvement Blog Carnival What Else Can Software Development and Testing Learn from Manufacturing? Don’t Forget Design of Experiments (DoE). by Justin Hunter – “In short, Design of Experiments methods are a proven approach to creating and manage … Continue reading

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Workers Allowed Recreational Use of the Internet are More Productive

Freedom to surf: workers more productive if allowed to use the internet for leisure “People who do surf the Internet for fun at work – within a reasonable limit of less than 20% of their total time in the office … Continue reading

Posted in Management, Psychology, Respect | Tagged , , , | 2 Comments

Dr. Deming Webcast on the 5 Deadly Diseases

The W. Edwards Deming Institute has posted Dr. Deming’s 1984 video on the 5 deadly diseases of western management. Lack of constancy of purpose Emphasis on short term profits – “creative” accounting, focus on quarterly profits Annual Performance Appraisals – … Continue reading

Posted in Deming, Economics, Lean thinking, Management, Performance Appraisal, Popular, quote, webcast | Tagged , , , , , , , , | 7 Comments

Management Improvement Carnival #73

Curious Cat Management Improvement Blog Carnival The Maddening Effectiveness of Root-Cause Analysis – “And I wonder: how often this is a subtle blockage to individuals and teams doing good root cause analysis? How often am I fearful of Really Knowing … Continue reading

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Blame the Road – Not the Person

The system is responsible for 90, 92, 94, 97% of problems – W. Edwards Deming. Fix the system, don’t blame the people. When you seek system fixes you approach situations differently than if you search for people to blame. By … Continue reading

Posted in Creativity, Data, Deming, Economics, Health care, Management, Systems thinking | Tagged , , , , , , | 5 Comments

YouTube Uses Multivariate Experiment To Improve Sign-ups 15%

Google does a great job of using statistical and engineering principles to improve. It is amazing how slow we are to adopt new ideas but because we are it provides big advantages to companies like Google that use concepts like … Continue reading

Posted in Customer focus, Data, Design of Experiments, Google, IT, Management, Process improvement, Quality tools, quote, Science, Software Development, Statistics | Tagged , , , , , , , , , , , | 2 Comments

Baking in Quality to Software Development

One of the reasons my organizations switched to Ruby on Rails for software development was the great integration with automated testing. We always wanted to have good test coverage on our software applications (which are web applications – some used … Continue reading

Posted in Deming, IT, Lean thinking, Management, Process improvement, Quality tools, Software Development | Tagged , , , , , , , | 2 Comments

Don’t Hide Problems in Computers

Making things visible is a key to effective management. And data in computers can be easy to ignore. Don’t forget to make data visible. Paul Levy, CEO of Beth Israel Deaconess Medical Center in Boston recently hosted Hideshi Yokoi, president … Continue reading

Posted in Data, IT, Lean thinking, Management, Quality tools, Toyota Production System (TPS) | Tagged , , , , , , , | 3 Comments