Monthly Archives: June 2005

Targets Distorting the System

Posted on June 13, 2005 by John Hunter

I still remember Dr. Brian Joiner speaking about process improvement and the role of data well over a decade ago. He spoke of 3 ways to improve the figures: distort the data, distort the system and improve the system. Improving … Continue reading →

Posted in Data, Deming, Management, Systems thinking | Tagged , , , , | 6 Comments

From Mechanistic to Social Systemic Thinking

Posted on June 9, 2005 by John Hunter

The Ackoff Center has posted a presentation, From Mechanistic to Social Systemic Thinking (pdf format), given by Russell Ackoff in November 1993 at the Systems Thinking in Action Conference. As usual he presents many great ideas well. And ten years … Continue reading →

Posted in Management, Systems thinking | 2 Comments

Dilbert and Deming

Posted on June 5, 2005 by John Hunter

5 June 2005 Dilbert Strip on motivational posters – [update – well the pointy haired bosses running the site removed the page so we removed the link] New update the phb has been overthrown. Here is the strip: The point … Continue reading →

Posted in Deming, Management, Psychology | Tagged , , , | 3 Comments