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Tag Archives: process thinking
European Blackout: Human Error-Not
German utility E.On says major European blackout was caused by human error [the broken link was removed] Germany utility E.On AG said Wednesday that a European-wide blackout earlier this month that left millions without power was the result of human … Continue reading
Find the Root Cause Instead of the Person to Blame
When encountering a problem or defect the inclination of many is to find a person to blame. W. Edwards Deming believed that the system was responsible for 93% of the problems and over time he increased that number to at … Continue reading
Using Design of Experiments
How to Institute DOE in Your Company (link broken – removed) by Davis Balestracci: DOE works, but I don’t need to sell that to the readers of this newsletter. But as certain as we all are, no one can deny … Continue reading
Not the End of Process
The End of Process by Ross Mayfield If a knowledge worker has the organization’s information in a social context at their finger tips, and the organization is sufficiently connected to tap experts and form groups instantly to resolve exceptions — … Continue reading
Posted in Deming, Innovation, Management Articles, Process improvement
Tagged process thinking, Software Development
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Process Leadership
Process Leadership [the broken link was removed] by Daniel T Jones: the most promising approach is to create a small team, led by a high potential executive, operating initially outside the normal departmental structure and reporting to the top. They … Continue reading
Posted in Lean thinking, Management Articles, Process improvement
Tagged process thinking
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Managing Innovation
TQM, ISO 9000, Six Sigma: Do Process Management Programs Discourage Innovation? “In the appropriate setting, process management activities can help companies improve efficiency, but the risk is that you misapply these programs, in particular in areas where people are supposed … Continue reading
Posted in Deming, Innovation, Management
Tagged Creativity, Innovation, managing people, organization as a system, process thinking
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