Tag Archives: managing people

Quality, SPC and Your Career

Lead To Succeed [sigh, ASQ broke the link so I removed it, it sure gets tiring how backwards some organizations still are about using the internet, June 2010] by Stephen S. Prevette: * Succeed as a quality professional by branding … Continue reading

Posted in Career, Deming, Management, quote, Statistics, Systems thinking | Tagged , , , , , | 2 Comments

The 70 Percent Solution

The 70 Percent Solution [the broken link was removed] by John Battelle, an interview with Google CEO Eric Schmidt: We spend 70 percent of our time on core search and ads. We spend 20 percent on adjacent businesses, ones related … Continue reading

Posted in Google, Innovation, Management, quote, Systems thinking | Tagged , , , , | 4 Comments

Performance of People and Appraisal

The Statistical and Scientific Thinking blog, by John Dowd, has several interesting posts on the Performance of People [the broken link was removed]: Why can’t performance be numerically rated and ranked? It can’t be defined operationally, it can’t be measured … Continue reading

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Managing Innovation

TQM, ISO 9000, Six Sigma: Due Process Management Programs Discourage Innovation? [the broken link was removed – so many organizations show how unable they are to act with a concern for anything but the very short term] “In the appropriate … Continue reading

Posted in Deming, Innovation, Management | Tagged , , , , | 6 Comments

Performance Without Appraisal

In response to the Alternatives to Stack Ranking? post on the popular Mini-Microsoft blog. I’m also taking some time to contemplate on Deming’s points and assess how Microsoft is doing against them. … What I would deeply appreciate is real-world … Continue reading

Posted in Deming, Management, Performance Appraisal, Psychology, Respect | Tagged , , , , , , | 7 Comments

How Toyota Turns Workers Into Problem Solvers

How Toyota Turns Workers Into Problem Solvers [the broken link was removed], Sarah Jane Johnston interview of Steven Spear. It is our conclusion that Toyota has developed a set of principles, Rules-in-Use we’ve called them, that allow organizations to engage … Continue reading

Posted in Creativity, Deming, Management, Process improvement, Toyota Production System (TPS) | Tagged , , , , , , , | 3 Comments

Managing Fear

The post, Root Causes of Crunch Mode [the broken link was removed] from the Game Manager blog makes the good point that Fear and anxiety are known to reduce comprehension and learning ability. W. Edwards Deming made “drive out fear” … Continue reading

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