Tag Archives: managing people

Quality, SPC and Your Career

Lead To Succeed [sigh, ASQ broke the link so I removed it, it sure gets tiring how backwards some organizations still are about using the internet, June 2010] by Stephen S. Prevette: * Succeed as a quality professional by branding … Continue reading

Posted in Career, Deming, Management, quote, Statistics, Systems thinking | Tagged , , , , , | 2 Comments

The 70 Percent Solution

The 70 Percent Solution [the broken link was removed] by John Battelle, an interview with Google CEO Eric Schmidt: We spend 70 percent of our time on core search and ads. We spend 20 percent on adjacent businesses, ones related … Continue reading

Posted in Google, Innovation, Management, quote, Systems thinking | Tagged , , , , | 4 Comments

Performance of People and Appraisal

The Statistical and Scientific Thinking blog, by John Dowd, has several interesting posts on the Performance of People [the broken link was removed]: Why can’t performance be numerically rated and ranked? It can’t be defined operationally, it can’t be measured … Continue reading

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Managing Innovation

TQM, ISO 9000, Six Sigma: Do Process Management Programs Discourage Innovation? “In the appropriate setting, process management activities can help companies improve efficiency, but the risk is that you misapply these programs, in particular in areas where people are supposed … Continue reading

Posted in Deming, Innovation, Management | Tagged , , , , | 6 Comments

Performance Without Appraisal

In response to the Alternatives to Stack Ranking? post on the popular Mini-Microsoft blog. I’m also taking some time to contemplate on Deming’s points and assess how Microsoft is doing against them. … What I would deeply appreciate is real-world … Continue reading

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How Toyota Turns Workers Into Problem Solvers

Topic: Management Improvement How Toyota Turns Workers Into Problem Solvers, Sarah Jane Johnston interview of Steven Spear. It is our conclusion that Toyota has developed a set of principles, Rules-in-Use we’ve called them, that allow organizations to engage in this … Continue reading

Posted in Creativity, Deming, Management, Process improvement, Toyota Production System (TPS) | Tagged , , , , , , , | 3 Comments

Managing Fear

The post, Root Causes of Crunch Mode [the broken link was removed] from the Game Manager blog makes the good point that Fear and anxiety are known to reduce comprehension and learning ability. W. Edwards Deming made “drive out fear” … Continue reading

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