Tag Archives: management

Build Systems That Allow Quick Action – Don’t Just Try and Run Faster

Posted on September 21, 2012 by John Hunter

This month Paul Borawski (CEO of ASQ) has asked the ASQ Influential Voices to share their thoughts on the cries for “faster, faster, faster” that so often is a refrain heard today. I have long said that the measure of … Continue reading →

Posted in Management, Process improvement, Respect, Systems thinking | Tagged ASQ Influential Voices, build capacity, continual improvement, management, Process improvement, respect for people | 4 Comments

Manage Better by Managing Less

Posted on September 5, 2012 by John Hunter

Matt May included “Silhouettes” from selected authors in his new book: The Laws of Subtraction (shipping October 26th). I am honored to be included: the following my silhouette. Early in my career, I had a supervisor ask me why I … Continue reading →

Posted in Management | Tagged critical thinking, John Hunter, management, Systems thinking | 5 Comments

Customer Focus by Everyone

Posted on August 7, 2012 by John Hunter

There are many critical elements to a management system. One that is fundamental, yet still poorly executed far too often, is creating a system where all staff can focus on enhancing value to the customer every day. If your enterprise … Continue reading →

Posted in Customer focus, Deming, Management, Systems thinking | Tagged build capacity, Customer focus, customer service, Deming, management, Systems thinking | 6 Comments

My New Book: Management Matters

Posted on August 2, 2012 by John Hunter

I have a new book in progress: Management Matters. It is now available in “pre-release format” via leanpub. The idea I am experimenting with (supported by leanpub) is pre-publishing the book online. The ebook is available for purchase now, and … Continue reading →

Posted in Books, curiouscat.com, Deming, Lean thinking, Management, Process improvement, Psychology, Quality tools, quote, Respect, Systems thinking | Tagged Books, curiouscat, Customer focus, Data, Deming, John Hunter, Lean thinking, management, respect for people, Six sigma, Systems thinking | 3 Comments

Curious Cat Management Improvement Blog Carnival #174

Posted on August 1, 2012 by John Hunter

The Curious Cat management blog carnival is published 3 times a month with hand picked recent management blog posts. I also collect management improvement articles for the Curious Cat Management Articles site; an RSS feed of new article additions is … Continue reading →

Posted in Carnival, Management | Tagged Carnival, Lean thinking, management, photos | Comments Off

Customer Focus

Posted on July 9, 2012 by John Hunter

Customer Focus is at the core of a well managed company. Sadly many companies fail to serve their customers well. To serve customers, a thorough understanding of what problem you solve for customers is needed. The decisions at many companies, … Continue reading →

Posted in Customer focus, Deming, Management | Tagged continual improvement, Customer focus, leadership, management, Systems thinking, tips | 8 Comments

Management Improvement Blog Carnival #171

Posted on July 1, 2012 by John Hunter

The Curious Cat Management Improvement Blog Carnival has been published since 2006. We find great management blog posts and share them with you 3 times a month. We hope you find these post interesting and find some new blogs to … Continue reading →

Posted in Carnival, Management | Tagged entrepreneur, hiring, management | Comments Off

Leading Improvement and Enjoying the Rewards

Posted on June 25, 2012 by John Hunter

The better job you do of managing the easier your job becomes. As a manager your primary responsibility is to improve the system: both the systems within your sphere of control and those outside of it. The more effectively you … Continue reading →

Posted in Management, quote, Systems thinking | Tagged coaching, curiouscat, leadership, management, managers, quote, Systems thinking, tips | 3 Comments

Management Improvement Blog Carnival #170

Posted on June 20, 2012 by John Hunter

Posted in Carnival | Tagged management, Six sigma | Comments Off

Moving Beyond Product Quality

Posted on June 12, 2012 by John Hunter

This month Paul Borawski (CEO of ASQ) has asked the ASQ Influential Voices to share their thoughts on moving beyond product quality. The opening paragraph of the Quality Council’s perspective is, “For some organizations, ‘quality’ remains a set of tools … Continue reading →

Posted in Management, Systems thinking | Tagged ASQ Influential Voices, long term thinking, management, quality, Quality tools, Systems thinking | 2 Comments

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