Category Archives: Public Sector

Lean Government

Posted on October 4, 2005 by John Hunter

Making Government Work [the broken link was removed] by Tom Vilsack via Panta Rei [the broken link was removed]: We redesigned the child welfare system to place greater focus on the complex and hard cases that people live out every day. We cut down paperwork so workers would have more time to spend helping children. That effort was part of our charter agency effort, which the Kennedy School at Harvard and the Ash Institute recently recognized as an Innovation of … Continue reading →

Posted in Deming, Lean thinking, Management, Public Sector | Tagged , , , | 2 Comments

LA Jail Saves Time Processing Crime

Posted on August 19, 2005 by John Hunter

After efficiency study, L.A. jail saves time processing crime by Dan Laidman Los Angels Daily News (pointy hired boss broke the link so I removed it) Last week, Chief William Bratton told the Board of Police Commissioners that Toyota methods have produced dramatic changes in a jail division once beset by delays, inefficient transportation, personnel shortages and troubles with medical treatment. … But the collaboration between Toyota and the LAPD marks the first time law enforcement has used the principles … Continue reading →

Posted in Deming, Management, Process improvement, Public Sector, Toyota Production System (TPS) | Tagged , , , , , ,

Six Sigma at the Kennedy Space Center

Posted on May 23, 2005 by John Hunter

The Lessons of Six Sigma [broken link was removed]: Management tool helped refocus priorities, by Napoleon Carroll and Christa Casleton : Process ownership is not a recognizable role in the CFO organization; it doesn’t fit anywhere in the standard position descriptions, and there’s no spot for it on the organization chart. After rigorous analysis, it was clear to us that unclear process ownership was one of our major problems.

Posted in Management Articles, Public Sector, Six sigma

New Management Improvement Library Articles

Posted on September 2, 2004 by John Hunter

The Curious Cat Online Management Improvement Library includes hundred of online documents that have been individually selected as worthwhile for those interested in improving performance. The articles, reports, files, handbooks and guides touch on many areas of management improvement including: customer focus, lean manufacturing, systems thinking, understanding and managing with variation, six sigma, design of experiments, statistics, innovation, creativity, pychology, joy in work, continual improvement, mistake proofing (Poka Yoke), leadership, teams, process improvement and project management. Recent additions to the … Continue reading →

Posted in Management, Management Articles, Public Sector, Six sigma