Category Archives: Public Sector

Baldrige in Education

Posted on January 6, 2007 by John Hunter

Superintendent’s method used by Boeing, Motorola [the broken link was removed] by Helen Gao The three M’s – managing for innovation, management by fact and market focus – are unfamiliar phrases to most people in the educational establishment. But don’t … Continue reading →

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Customer Un-focus

Posted on December 28, 2006 by John Hunter

Counties caught in conundrum: getting Amish to take food stamps [the broken link was removed] by John Horton Accepting public assistance is verboten within the Amish culture. It simply is not done. But Taylor is under orders to at least … Continue reading →

Posted in Customer focus, Data, Management, Public Sector | Tagged , , , | 2 Comments

Wisconsin Manufacturing

Posted on August 27, 2006 by John Hunter

Editorial: A way forward for state companies [the broken link was removed], Milwaukee Journal Sentinel The idea of lean manufacturing is pretty close to a religion at Ariens these days. The tenets: Be quick on the draw. Improve continuously. Be … Continue reading →

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VA Medical Care

Posted on July 23, 2006 by John Hunter

The Best Medical Care In The U.S. [the broken link was removed] studies show that 3% to 8% of the nation’s prescriptions are filled erroneously, the VA’s prescription accuracy rate is greater than 99.997%, a level most hospitals only dream … Continue reading →

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Army Lean Six Sigma

Posted on July 21, 2006 by John Hunter

Lean Six Sigma eases fiscal constraint challenges [the broken link was removed] by Beth Reece, Army News Service: During fiscal 2005, the Army Material Command saw $110 million in savings and cost avoidance by implementing Lean Six Sigma practices. By … Continue reading →

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Another Article on Lean UK Hospitals

Posted on July 3, 2006 by John Hunter

Country to follow the hospital’s ‘lean’ lead by Jane Lavender: Since the introduction of lean thinking, the length of time it takes a patient to get from the accident and emergency to the operating theatre has been reduced by 38 … Continue reading →

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Health Care Crisis

Posted on June 16, 2006 by John Hunter

Probe finds nation’s emergency care system at ‘breaking point’ (the San Jose Mercury News broke the link so I removed it – poor usabilty on their part) by Lauran Neegaard: It’s a sobering symptom of how the nation’s emergency-care system … Continue reading →

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Lean Library

Posted on June 12, 2006 by John Hunter

Library becomes a lean machine [the broken link was removed] by Morgan Jarema: “I spent parts of three days looking for that book,” Hoyles recalled. “On the fourth day, I found it. I called the patron and he told me … Continue reading →

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Kaizen Event Research Project

Posted on June 5, 2006 by John Hunter

NSF Funded Kaizen Event Research Project [the broken link was removed] First, this research seeks to identify the most important factors influencing successful outcomes (both technical and social)…The second objective investigates the sustainability of Kaizen events over time. The research … Continue reading →

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Army – Lean Six Sigma

Posted on February 13, 2006 by John Hunter

Army Adopting Lean Six Sigma [the broken link was removed] “We’ve already identified well over 20 processes that are Army-wide processes that we want to take on using Lean Six Sigma. . . We’re on the very beginning of making … Continue reading →

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