Category Archives: Deming

Deming on being Destroyed by Best Efforts

Best efforts are essential. Unfortunately, best efforts, people charging this way and that way without guidance of principles, can do a lot of damage. Think of the chaos that would come if everyone did his best, not knowing what to … Continue reading

Posted in Deming, Management, Systems thinking | 5 Comments

USA Paying More for Health Care

The USA health care system is well known as by the most costly in the world. Most also agree the system provides far from the best results – perhaps great results could justify such high prices but that is not … Continue reading

Posted in Deming, Economics, Health care | 7 Comments

Deming Electronic Network Email List

The Deming Electronic Network email list 2.0 [deleted link as this is no longer online] is now live. The aim of the Deming Electronic Network is to: “Learn, apply, and extend the teachings of Dr. W. Edwards Deming and to … Continue reading

Posted in Deming, IT, Management | 5 Comments

The Siren Song of Multitasking

The Siren Song of Multitasking Yet multiple technologies often translate into multiple interruptions: On average, workers are interrupted once every ten and a half minutes, according to Gloria Mark, a professor at the University of California, Irvine, who studied the … Continue reading

Posted in Deming, Management, Psychology, Respect, Systems thinking | 5 Comments

The Importance of Management Improvement

If organizations just adopt management improvement practices I firmly believe customer service, financial performance and employee satisfaction could be improved. This was a big part of the reason I started to use the internet to share management improvement ideas back … Continue reading

Posted in Career, curiouscat.com, Deming, Management, Psychology, Respect, Statistics | Tagged , , , , | 11 Comments

Pragmatism and Management Knowledge

Is the Theory of Constraints (TOC) a Theory? [the broken link was removed]: I suppose it’s a question of precision then. There are many things that you could argue are useful, if you argue backward from the end result. Yet … Continue reading

Posted in Deming, Management, Theory of Constraints | Tagged | 1 Comment

Improvement Tools and Improving Management

Tools are just tools [the broken link has been removed] by Lee Fried We have begun to shift away from a tool driven approach to one more centered on improving our management systems. This makes the work far more difficult, … Continue reading

Posted in Deming, Education, Lean thinking, Management, Quality tools, Systems thinking | Tagged , | 1 Comment

Deming Institute Annual Conference: Oct 2007

Learn how to do your work better, faster, and for less cost, plus find more time to plan your future and develop balance in your life – Attend The W. Edwards Deming Institute Fall Conference. Gain new insights to: * … Continue reading

Posted in Career, Deming, Management, Toyota Production System (TPS) | Comments Off on Deming Institute Annual Conference: Oct 2007

Don’t Empower

I believe I learned this from Peter Scholtes, though maybe I am remembering it wrong or explaining it wrong (so give him the credit and if I mess it up it is my fault). I believe there is a problem … Continue reading

Posted in Deming, Management, Psychology, Respect, Systems thinking | 5 Comments

Stop Demotivating Me!

Esther Derby has the right idea in Stop Demotivating Me!. Some of my previous posts on this topic: Stop Demotivating Employees – Problems Caused by Performance Appraisal – Why Extrinsic Motivation Fails… Esther’s article points out a number of problems … Continue reading

Posted in Deming, Management, Psychology, Respect | 7 Comments