Author Archives: Curiouscat

Quality is a Journey to Excellence – Improving the System

Posted on July 22, 2025 by Curiouscat

Quality is a Journey to Excellence is a 2 day management seminar that Bill Hunter (my father) recorded in 1985 in Green Bay, Wisconsin. The embedded clip shows the third section of a the seminar on improving the system. Deming has this pithy way of putting a lot of the problems along those lines and what he says is: “Lets play American industry and we’ll make toast. I’ll burn and you scrape.” These links provide more details on ideas he … Continue reading →

Posted in Data, Deming, Management, Systems thinking, webcast | Tagged , , , , , , , ,

In Praise of Data-Driven Management (AKA “Why You Should be Skeptical of HiPPO’s”)

Posted on July 7, 2025 by Curiouscat

Guest post by Justin Hunter, originally published 18 August 2009. Jeff Fry recently linked to a fantastic webcast in Controlled Experiments To Test For Bugs In Our Mental Models. I would highly recommend it to anyone without any reservations. Ron Kohavi, of Microsoft Research does a superb job of using interesting real-world examples to explain the benefits of conducting small experiments with web site content and the advantages of making data-driven decisions. I firmly believe that the power of applied … Continue reading →

Posted in Data, Design of Experiments, IT, Management, Psychology, Quality tools, Software Development, Statistics | Tagged , , , ,

Curious Cat Management Improvement Institute

Posted on September 24, 2024 by Curiouscat

I have established the Curious Cat Management Improvement Institute as a non profit that will serve as an online resource to help those that want to improve the practice of management. Curious Cat Management Improvement Institute is dedicated to furthering the education, professional growth and development of current and future managers and the practice of management in organizations. That is quite a vast aim. We do think we can provide a useful service by connecting those interested in improving the … Continue reading →

Posted in curiouscat.com, Management | Tagged , ,