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Monthly Archives: April 2006
Quality and Costs
Finding the balance between quality and cost [the broken link was removed] by Thomas Nolan Maureen Bisognano One of the steps toward a system for improving value is recognizing that waste removal is an essential component of that system, not … Continue reading
Posted in Deming, Management, Management Articles, Quality tools
Tagged management, Quality tools
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China’s Manufacturing Economy
Brad Setser posts on manufacturing comparisons: Have China’s manufacturing powers been exaggerated? [the broken link was removed] I am all for pushing against over-generalizations that get repeated so often that they become conventional wisdom. The oft-stated argument that France isn’t … Continue reading
Posted in China, Economics, Manufacturing, Popular
Tagged China, economic data, Manufacturing, USA
3 Comments
The World’s Most Innovative Companies
The World’s Most Innovative Companies [the broken link was removed] : Today, innovation is about much more than new products. It is about reinventing business processes and building entirely new markets that meet untapped customer needs. Most important, as the … Continue reading
Posted in Innovation, Management Articles
Tagged Innovation
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Dell, Reddit and Customer Focus
Reddit is a site for what’s new and popular on the web (votes by the user community rate web links). That user community is highly skewed toward software engineers who are a bit irreverent (as some of the language in … Continue reading
Posted in Customer focus, IT, Management
Tagged bad customer service, Customer focus, Systems thinking
10 Comments
Lean Education Academic Network Spring Meeting
The Lean Education Academic Network (LEAN) is having their Spring meeting [the broken link was removed] at the University of Kentucky in Lexington May 10th – May 12th. This is targeted at educators and students (a fairly small slice of … Continue reading
Posted in Education, Lean thinking, Management
1 Comment
Why You Need a Roth IRA
Why You Need a Roth IRA [the broken link was removed] by Erin Burt: If a 25-year-old contributes $4,000 each year until she retires and makes an average annual return of 8% on her investment, she’ll have more than $1.1 … Continue reading
Posted in Investing
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Lean Material Handling
Don’t Ignore your Water Spider a great post by Mike Wroblewski: The second night was little better and I quickly evaluated the improvements from the night before. Later that second night, I made more improvements. Each day, I continued the … Continue reading
Posted in Lean thinking, Management, Management Articles, Manufacturing
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Leading Lean: Missed Opportunity
Leading Lean: Missed Opportunity [the broken link was removed] by Jamie Flinchbaugh: Three elements are needed to gain the benefits from using pull production to drive problems out into the open. First, you need strong problem-solving skills. Bringing a problem … Continue reading
Posted in Lean thinking, Management, Psychology, Systems thinking
Tagged Lean thinking, organization as a system, problem solving
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The Art of Customer Service
The Art of Customer Service [the broken link was removed] by Guy Kawasaki: 4. Don’t point the finger. This is the flip side of taking responsibility. As computer owners we all know that when a program doesn’t work, vendors often … Continue reading
PBS Documentary: Improving Hospitals
Clare Crawford-Mason and Llyod Dobyns have teamed up on a new documentary. Previously they created If Japan Can-Why Can’t We? and the Deming Library Tapes. Good News – How Hospitals Heal Themselves (broken link was removed) A One-Hour Documentary Airing … Continue reading
Posted in Deming, Health care, Lean thinking, Management, Systems thinking
Tagged deadly diseases, Health care
9 Comments
