“Lean” principles apply to health care [the broken link was removed], by Donna Daniel:
Lean has a successful track record in many industries so you will need to provide education, communication and reinforcement throughout the process. Lean may be challenging to implement at first, but it may be the best investment your organization can make to improve financial performance and the quality of care you deliver to your most important customers — your patients.
Prevoius related posts:
- Management Improvement in Healthcare
- Seven Leadership Leverage Points
- Going Lean in Health Care
- Saving Lives: US Health Care Improvement