Category Archives: Management

Design of Experiments in Operational Testing

Edwards looks toward future of testing We are fielding a Design of Experiments concept to ensure we conduct the right amount of testing — not too much or too little, but just right. We will field this approach in phases … Continue reading

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Management Improvement Carnival #22

Please submit your favorite management posts to the carnival. Read the previous management carnivals. How Many People Did You Cut? by Mike Wroblewski – “As lean thinkers, we should focus on our growth strategy. With a growth strategy, we reassign … Continue reading

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Fooled by Randomness

This is a nice article discussing how people are often fooled by thinking there must be special causes for patterns in random data. I still remember my father showing my classes these lessons when I was in grade school. Playing … Continue reading

Posted in Data, Management, Statistics, Systems thinking | 3 Comments

Bringing Lean Principles to Service Industries

Bringing ‘Lean’ Principles to Service Industries by Julia Hanna “One of the important lessons we’ve seen on the ground is how Wipro approached the launch of this lean initiative,” Staats says. “They didn’t come out with big banners and say, … Continue reading

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IT Operations as a Competitive Advantage

Operations is a competitive advantage… (Secret Sauce for Startups!) The example above is the tale of two Web 2.0 startups scaling to 20 systems during their first three months. The first team starts writing software and installing systems as they … Continue reading

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Strategic Deployment: How To Think Like Toyota

Strategic Deployment: How To Think Like Toyota: Hoshin kanri is fundamental to Toyota’s success today, says Dennis, currently an instructor at the Lean Enterprise Institute. He says Toyota’s ability to grasp the situation, identify two or three obstacles, develop meaningful … Continue reading

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The Google Way: Give Engineers Room

The Google Way: Give Engineers Room Google engineers are encouraged to take 20 percent of their time to work on something company-related that interests them personally. This means that if you have a great idea, you always have time to … Continue reading

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2007 William G. Hunter Award

T.N. Goh received ASQ Statistics Division’s 2007 William G. Hunter Award. He sent me this email: You may not realize that I first met Bill 38 year ago, when he was in Singapore helping us set up the first school … Continue reading

Posted in Design of Experiments, Management, Statistics | 1 Comment

Deming Prize 2007

India continues to shine with Deming Prizes (and of course there economy and stock market have been doing pretty well too). Companies based in India took home both Deming Prizes this year and the Japan Quality Medal. Countries of organizations … Continue reading

Posted in Deming, India, Management | 4 Comments

Management Improvement Carnival #21

Please submit your favorite management posts to the carnival. Read the previous management carnivals. Leadership by Ron Pereira – “5. Learn. I recently discussed the importance of having mentors in your life. I also believe it is important for a … Continue reading

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