Mark Graban hosts the Management Improvement Carnival #111 on the lean blog, highlights include:
- Daily Kaizen (Lee Fried), Teach Everyone the Business – Lee, a lean facilitator at Group Health in Washington, writes “When I reflect on Health Care and my own organization I do not think we do a very good job at helping team members understand the financial side of the business.”
- Doing Common Things Uncommonly Well (Anna Roth), A Culture of Safety: Forgiving – A hospital CEO writes “I am not suggesting we forget harm or look away from difficult situations. I am suggesting we learn to forgive and not let it divide us as looking for blame will.”
- Running a Hospital (Paul Levy), Fishbones – Yet another blogging hospital CEO says “But, the idea of Lean is to focus on the problem and not the person. This is not about blame. It is about a workplace environment that has evolved over the years — full of work-arounds and inefficiency and waste.”
- Lean Thinking in Healthcare (Marc Rouppe van der Voort), Book – Toyota Kata: My friend Marc, from the Netherlands, gives his thoughts on the first three chapters of Mike Rother’s book Toyota Kata: Managing People for Improvement, Adaptiveness and Superior Results.