Curious Cat Management Improvement Blog: Deming, lean thinking, innovation, customer focus, continual improvement, six sigma.
May 2, 2009
Management Improvement Carnival #62

Mark Graban is hosting the Management Improvement Carnival #62 on the Lean blog, highlights include:

  • Why Quality is Dangerous (Dr. John Toussaint – ThedaCare Center Blog): “If we are going to have carrots and sticks it should be centered on what improvements healthcare organizations and providers are making every day, month, and year. Measuring and improving is how we are going to create better performance in healthcare not dictating and punishing.”
  • Beth Israel Deaconess: Systems, safety, and (avoided) severance… (Steven J. Spear – Chasing the Rabbit): “… BIDMC’s efforts to achieve perfect safety by being transparent when systems fail, using that transparency to see problems so they can be solved.
  • Going to Gemba (Paul Levy – Running a Hospital): “By witnessing problems and work-arounds in real time, the team can have a better idea of how to solve problems to root cause and make incremental improvements in work flows.”
  • Managing the Burning Platform (Mark Rosenthal – Lean Thinker Blog): “It is really easy to say that, in these emergencies, long term thinking doesn’t matter. But I contend that it is even more important right now. This is a time for action. It is not a time for panic.”
  • LeanBlog Video Podcast #2 – Kevin Frieswick, Error Proofing Handwashing (Mark Graban – Lean Blog): “I’m still experimenting with video podcasting, after my first attempt with Jamie Finchbaugh. LeanBlog Video Podcast #2 is… the video from Kevin Frieswick and MetroWest Medical Center with the device for error proofing hand washing on the way into patient rooms”

Overview of the management improvement carnival.

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Recent Comments

  • Claudia: I like how people expect a methodology to “fix” poor management. It doesn’t. Six sigma or...
  • Milan Moravec: It is too early for a Performance Appraisal In Memoriam. It’s amazing that such dinosaurs...
  • shaun sayers: Nice article Jon. I think it is probably because a lot of quality professionals come into...
  • Paul Sheldon: John, sadly Hock’s advice seems to be applied in reverse too often. Automated scanning of resumes...
  • Dave Crosby: I think you’re over-thinking zero defects. In my view it doesn’t prevent or slow down...
  • Guy Farmer: Great points. It’s noteworthy how many companies still think that if they only talk at their...
  • Scott Sorheim: Great video. Love the “stop-the-line” mentality that is really similar to...
  • Scott Sorheim: My frustrations with tech support are actually how I became a programmer. I was a Mechanical Engineer,...
  • Wally Bock: Congratulations! This post was selected as one of the five best independent business blog posts of the...
  • Wally Bock: Very well stated, John. The very idea of “motivating” other people assumes that the people...
  • Wade Cartagena: I importance the Montessori method because it targets all knowing styles, provides the baby a...

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