Monthly Archives: July 2009

The Trouble with Performance Reviews by Jeffrey Pfeffer

The Trouble with Performance Reviews [the broken link was removed] by Jeffrey Pfeffer Managers don’t like giving appraisals, and employees don’t like getting them. Perhaps they’re not liked because both parties suspect what the evidence has proved for decades: Traditional … Continue reading

Posted in Deming, Lean thinking, Management, Management Articles, Performance Appraisal, Respect, Systems thinking, Toyota Production System (TPS) | Tagged , , , | 2 Comments

Computer Network Operations Center Failures

Obviously many businesses are now dependent on computer Network Operations Centers (NOC). Some of these data centers can cause millions of dollars in lost sales each minute if they fail. So sound engineering, including off-site redundancy is critical. Authorize.net is … Continue reading

Posted in Customer focus, Economics, IT, Management, Systems thinking | Tagged , , , | Comments Off on Computer Network Operations Center Failures

Management Improvement Carnival #68

The Curious Cat Management Improvement Carnival began in 2006 with the goal to provide links to interesting blog posts for those interesting in improving the practice of management. Reward: Creativity’s Forbidden Fruit by Matt May – “Kaizen does not attempt … Continue reading

Posted in Carnival | Tagged | Comments Off on Management Improvement Carnival #68