John Hunter on the top of the Bear’s Hump trail in the park, Waterton, Canada. A great, very steep trail.- Agility vs. Six Sigma – “Process improvement should be part of a well run system, as should innovation. Deming, who many believe focused only process improvement, knew the importance of both. See several of Deming’s ideas on innovation.”
- The Public Sector and Deming – Madison’s quality improvement efforts began after then-Mayor James F. Sensenbrenner and his staff were exposed to the teaching of W. Edwards Deming in 1983. and a follow up Public Management II: Actually Deming did acknowledge that the United States government was not designed to be as efficient as possible. From page 198 of Out of the Crisis “Government service is to be judged on equity as well as on efficiency.” He then quotes Oscar Ornati “We have forgotten that the function of government is more equity oriented than efficiency oriented.”
- How Not to Convert Equity – “In no way does increasing their leverage convert equity that might melt away… If the value of their house fell $300,000 before or after this supposed ‘conversion’ they would ‘lose’ (on paper) the same amount: $300,000.”
- Management Improvement Leaders – Russell Ackoff – frankly I find it difficult to imagine a list management thought leader list, not including his name. Organizational development, systems thinking, management improvement, planning, policy deployment, learning. George Box: statistics, design of experiments, finding solutions (problem solving, process improvement), learning, management improvement…
- The photo shows me from one of my most enjoyable days from 2005 hiking in Glacier Waterton International Peace Park
