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Monthly Archives: July 2008
Management Improvement Carnival #39
“Certifications” – Buying Credibility? by Mark Rosenthal – “if you are looking for your own professional development, and look at a program for what it is: An academic education, and possibly an opportunity to establish professional network, then go for … Continue reading
Posted in Carnival, Management
Tagged blogs, Carnival, management
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Outcome and In-Process Measures
An outcome measure is used to measure the success of a system. For example, the outcome measure could be the percentage of people who do not get polio (the result). An output measure, for example, would be the number of … Continue reading
Posted in Data, Deming, Management, Process improvement, quote
Tagged curiouscat, Data, Process improvement
2 Comments
Management Blog Posts from July 2005
Fast Company Interview: Jeff Immelt – “I don’t see any reason why managers in the past shouldn’t have had the qualities he seems to be saying are needed now. And I don’t see any reason why the qualities needed now … Continue reading
Posted in Management
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Drucker’s Ideas at Toyota
The Drucker difference and Toyota’s success [the broken link was removed] by Ira A. Jackson, dean of the Peter F. Drucker Graduate School of Management, the business school of the Claremont Colleges. Because of this core belief in the power … Continue reading
Posted in Management, Management Articles, Toyota Production System (TPS)
Tagged Books, Drucker, Toyota
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Better Meetings
Meetings are perennial problems. People sit through meetings and then complain about how big a waste of time it was. Here are a couple very simple tips to try and actually improve (instead of just agreeing that meetings are wasteful, … Continue reading
Posted in Deming, Management, Process improvement, Psychology, quote, Systems thinking
Tagged curiouscat, management, meetings, Process improvement, Psychology
4 Comments
Verizon Provides Lousy Service = Dog Bites Man
It is obvious a few companies don’t have any ability to, provide even just reasonably bad service (for them the goal of decent service is so far away as to not be reasonable). How often do Verizon (based on their … Continue reading
Posted in Customer focus, Management
Tagged bad customer service, bad management, bad service
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Management Improvement Carnival #38
Please submit your favorite management posts to the carnival. Read the previous management carnivals. Value in Value Stream Mapping by Mike Wroblewski – “value stream maps helped us all agree on our current state and what our future state vision … Continue reading
Posted in Carnival, Management
Tagged Software Development
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