Quality Technology and Innovation
Posted on September 2, 2006 Comments (2)
The Future of Quality Technology: From a Manufacturing to a Knowledge Economy and From Defects to Innovations [sadly the link to ASQ fails, sigh, http://www.asqstatdiv.org/documents/newsletters/Winter06StatDiv.pdf] by Soren Bisgaard:
characterized as incremental innovation.
This article does a good job of explaining why “quality/lean…” should not be viewed as just process improvement, and innovation as something separate. I agree, as discussed in: Quality and Innovation. Many quality and lean tools are focused on process improvement. But those tools are part of a system that requires customer focused innovation (including breakthrough innovation).
Related: Curious Cat Management Improvement Library – Soren Bisgaard 2002 Hunter Award speech – Deming on Innovation – Better and Different – Innovation at Toyota – Six Keys to Building New Markets by Unleashing Disruptive Innovation – Global Manufacturing Data by Country – Manufacturing Jobs Data: USA and China