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Tag Archives: mana
Customer Service is Important
Double Trouble, Don Oldenburg, Washington Post: Digging into the details, Stevenson, a mechanical engineer, did a double take at what looked to him like a double charge. Verizon was billing his sweetie for the local plan, for the new regional … Continue reading
Posted in Customer focus, Management, Systems thinking
Tagged bad customer service, customer service, mana, management, Systems thinking
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