Monthly Archives: January 2017

Most Popular Management and Leadership Quotes on Our Site in 2016

These were the most popular quotes on the Curious Cat Management and Leadership Quotes web site in 2016 (based on page views). Follow the link on the quote text for the source and more information on the quote. Having no … Continue reading

Posted in Management | Tagged | 1 Comment

Cater to Customers Desires to Achieve Customer Delight

Customer delight requires understanding your customers needs and desires. Often even your customers don’t understand these well. Businesses that have a deep appreciation for what their customers, and potential customers, desire and that create systems to deliver solutions that delight … Continue reading

Posted in Competition, Customer focus, Management, Psychology, Systems thinking | Tagged , , , , , , | 3 Comments

20 Most Popular Posts on the Curious Cat Management Blog in 2016

These posts were the most popular posts on the Curious Cat Management Improvement Blog in 2016 (as measured by page views, as recorded by my analytics application). Toyota Post Record Profit: Splits $15 million in Pay and Bonus for top … Continue reading

Posted in curiouscat.com, Management, Popular | Tagged , , , | Comments Off on 20 Most Popular Posts on the Curious Cat Management Blog in 2016