Ian Bradbury, President of Peaker Services Inc., will discuss his company’s implementation of Dr. Deming’s theory of management at a seminar in Lansing, Michigan, 23-25 April 2007. As I mentioned previously I will be co-presenting this seminar. Several interesting articles:
So What’s System[s] Thinking by Ian Bradbury
Improving Problem Solving [the broken link was removed] by Ian Bradbury and Gipsie Ranney.
Appraising the Performance Of Performance Appraisals [the broken link was removed] by Harry Goldstein discusses some of the management decisions at Peaker Services.