Topic: Management Improvement
Taking A Page From Toyota’s Playbook, Business Week:
Wipro also adopted Toyota’s kaizen system of soliciting employee suggestions for incremental improvements, and made The Toyota Way required reading.
The Toyota Way is an excellent book.
This might not seem like a huge deal but it is critical to achieving true world class performance. To be compared to companies like Toyota, Dell, Intel and the like you need to change the way people at the company think. Not everyone at all times has to (these companies are not utopian oases from reality), but a significant number have to believe that they are valued and their contributions are making a difference for their co-workers, company and customers.
This article is only one more indication India is making significant progress. Obviously the macro economic statistics are showing great progress. Indian firms have also been making great strides winning more Deming Awards than Japanese firms the last few years.