How to get people to actually use instructions for using your product: make it easy to do so. This blog post illustrates a well designed instruction guide for the Seagate FreeAgent backup drive. Simple pictures make it very obvious what to do (and even includes a time stamp showing how long into the process you are - which shows you the total time it will take at one simple glance 1 minute and 36 seconds).

Such instructions are a great example to guide internal standard work instructions.

Related: Why Isn’t Work Standard? - How to Create Visual Work Instructions - blog posts on quality tools - management improvement glossary

2 Responses to “Visual Instructions Example”

1. CuriousCat: Great Visual Instruction Example Says:
   December 14th, 2007 at 7:50 am

   Expecting people to read much is just setting yourself up for failure when they don’t bother…

2. CuriousCat: Arbitrary Rules Don’t Work Says:
   December 18th, 2007 at 11:52 pm

   You can’t expect people to think the way you want them to. You have to understand how people will react and create solutions based on that.

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