The Art Of Listening: Dell Converts Customer Requests Into Exclusive Vostro Brand For Small Business
Dell today extended its commitment to customers with a new brand of notebook and desktop computers designed for small businesses. The Vostro branded products feature no trialware and simple to use tools that address top-of-mind problems such as data back-up, PC performance and health, and specialized networking support for customers without dedicated IT staff.
A good step (if quite late) on this issue we addressed 15 months ago in – Dell, Reddit and Customer Focus.
Related: Dell Innovation – Dell Falls Short – Designing In Errors – Usability Failures – 12 Stocks for 10 Years (Jun 2007 Update)
