via: Safety and Quality In Health Care and Construction [the broken link was removed], One Doctor’s Crusade For Hospital Reform:
Catherine De Santis would once have been at risk for a life-threatening infection because of the tube she needs for feeding. But new procedures, championed by Berwick, have greatly reduced this danger.
“We standardized practices so that the line is placed in a sterile manner,” Koll says. Following the guidelines has saved untold lives, he adds. “I feel — even though I don’t want to be in the hospital — a lot more comfortable bring here,” De Santis says. The campaign does more than save lives — it saves hospitals money. “A lot of people ask ‘how can you afford to improve?’ The answer is, ‘you can’t afford not to,'” Berwick notes.
Related: articles on health care improvement – PBS Documentary: Improving Hospitals – 5 Million Lives Campaign – USA Healthcare Costs Now 16% of GDP – Going Lean in Health Care – Management Improvement Leaders