Google Videocasts on Customer Focus

Google provides video webcasts of speakers that present at Google [the broken link was removed]. These videos offer a great way to take part in one aspect of work at Googleplexs [the broken link was removed].

Customer Centric Web Decision Making [the broken link was removed] (videocast) by Avinash Kaushik (Occam’s Razor – his blog)

How can we better understand customers? [the broken link was removed] by Ely Dahan (related papers by him: The Predictive Power of Internet-Based Product Concept Testing Using Visual Depiction and Animation, The Virtual Customer)

More Curious Cat Management Improvement Blog post relating to customer focus.

One thought on “Google Videocasts on Customer Focus

  1. Pingback: Curious Cat Management Improvement Blog » More Lean Manufacturing Podcasts

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