Teach, Write and Live Quality

He also had the privilege of joining the Deming Study Group of Greater Detroit. “It was such an honor for me,” Munro says. The Deming Study group of Greater Detroit met every other month for almost three years. Eight people approached Deming about starting the group, and they could invite up to two others. One of the members invited Munro, but Munro initially did not think he was at that level. After the member insisted, Munro just asked when and where: “I wasn’t going to look that gift horse in the mouth,” Munro says. Dr. W. Edwards Deming let the group do most of the talking. “He would pose questions and let us just go at it,” Munro recalls. “Dr. Deming had so much experience, lifetime applications, so much else. He didn’t have time for managers who weren’t open-minded.”