The Birth of the Kaizen Blitz

The Birth of the Kaizen Blitz [the broken link was removed]

What happens when productivity improves to the point where fewer people are needed? Bodek says a layoff is a mistake. He says that Toyota, rather than eliminating the poorest performers, takes the best performers from a cell and gives them something more creative to do. It’s the human side of lean that provides the payoff.

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