via Got Boondogle:
Look interesting, so I went on amazon.com and Quest for the Dawn by Shoji Kimoto was available for $1, through a 3rd party, plus $3.49 shipping. I really like many of the things the internet makes easy.
And relating to the zero defects post earlier today. I never thought of it as a defect when I couldn’t order an obscure book, in a minute or two, from home and have it delivered to me. Deming was right that: “Absence of defects does not necessarily build business… Something more is required.”
Related: Shigeo Shingo’s Influence on TPS