Tag Archives: respect for people

Why Lean is Different

[the broken link to the embedded video was removed] Short webcast by Michael BallĂ© discusses what makes lean manufacturing different: going to where the work is done, standardize processes (from the gemba view), practice respect for people and continually improve. … Continue reading

Posted in Management, Process improvement, Psychology, Quality tools, Respect, webcast | Tagged , , , , , , , , | 2 Comments

Quality is Made in the Board Room

Dr. Deming stated “Quality is made in the board room,” page 202 Dr. Deming: the American who taught the Japanese about quality. I believe, once the board and executive leadership has put in place the right management system (one that … Continue reading

Posted in Deming, Management, Respect, Systems thinking | Tagged , , , , , , | 3 Comments

Is Using the Words Resources or Assets When Talking About People the Problem?

I don’t have any problem with the words resource or assets when discussing people (I know lots of people seem to get excited about those words). What I care about is behavior and organizational systems that embody respect for people. … Continue reading

Posted in Deming, Lean thinking, Management, Psychology, Respect | Tagged , , , , , | 3 Comments

Continual Learning

There are several things that destroy your ability to be effective. Thinking you have all the answers (which leads to stopping learning) is probably at the top, along with any other reason for stopping learning (more interested in other things, … Continue reading

Posted in Education, Psychology | Tagged , , | 1 Comment

Respect for People Doesn’t Mean Avoiding Any Hint of Criticism

As I said in a post a few years ago on respect for people and Taiichi Ohno‘s sometimes very aggressive style: The difference between respect and disrespect is not avoiding avoiding criticism. In fact often if you respect someone you … Continue reading

Posted in Deming, Lean thinking, Management, Popular, Psychology, quote, Respect, Toyota Production System (TPS) | Tagged , , , , , , , , , , | 4 Comments

The Achilles’ Heel of Agile

Guest post by Jurgen Appelo When I wrote this, I was working in a big open office space in the Van Nelle Factory in Rotterdam (see photo). About 100 people work in an office that was the first of its … Continue reading

Posted in Books, IT, Lean thinking, Management, Psychology, Respect, Software Development, Systems thinking | Tagged , , , , , , , , | 4 Comments

Jason Fried: Why work doesn’t happen at work

In this TED talk, Jason Fried, founder of 37 signals, discusses how people get work done. When asked where do you go when you really need to get something done, almost no-one says: the office (unless it is early in … Continue reading

Posted in Creativity, Management, Psychology, Software Development, Systems thinking | Tagged , , , , , , , , , | 3 Comments

Worth Does Not Equal Wealth

Warren Buffet often says he happens to be very good at something that is very financially rewarding – effectively allocating capital. He says this while making the point that plenty of other people are exceptionally gifted in ways that are … Continue reading

Posted in Psychology, Respect | Tagged , , , , , , | Comments Off on Worth Does Not Equal Wealth

Good Process Improvement Practices

Good process improvement practices include: standardized improvement process (pdsa, or whatever) Going to the gemba – improvement is done where the work is done. You must go to the where the action is. Sitting in meeting rooms, or offices, reading … Continue reading

Posted in Deming, Lean thinking, Management, Process improvement, quote, Respect, Six sigma, Systems thinking | Tagged , , , , , , , , , , , , | 8 Comments

Work and Life

I believe in efficiency a great deal (it is a big part of the reason I took to Deming and lean manufacturing – I find waste annoying). Vacation sure can seem inefficient. All these people that could be working, not … Continue reading

Posted in Management, Psychology, Systems thinking | Tagged , , , , | 3 Comments