I don’t have any problem with the words resource or assets when discussing people (I know lots of people seem to get excited about those words). What I care about is behavior and organizational systems that embody respect for people. I have never seen much correlation between those and the use of the words resource and asset for discussing the role of people in organizations. Maybe others do see the correlation between the use of those words and bad behavior.
The idea that people need to be treated like people I agree with. I just think focusing on the use of words resource and asset isn’t the right focus and I don’t see the correlation to bad behavior by those using those words.
Dr. Deming’s management system had 4 interrelated components, one of which was an understanding of psychology. Deming’s management system embodies an understanding that managing human systems needs to understand that human systems are different from systems that do not have people as one of the components. Deming’s management system is excellent, and my preferred way of optimizing the management of organizations.
I do agree most people that say “people are our most important asset” don’t back that up with action that shows the organization values people. I just don’t think the problem is the use of the word asset or resource.
Response to: People Are Not Our Most Valuable Resource