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Tag Archives: Deming
Quality is Made in the Board Room
Dr. Deming stated “Quality is made in the board room,” page 202 Dr. Deming: the American who taught the Japanese about quality. I believe, once the board and executive leadership has put in place the right management system (one that … Continue reading
Posted in Deming, Management, Respect, Systems thinking
Tagged continual improvement, Deming, leadership, management, Process improvement, quality, respect for people
3 Comments
Is Using the Words Resources or Assets When Talking About People the Problem?
I don’t have any problem with the words resource or assets when discussing people (I know lots of people seem to get excited about those words). What I care about is behavior and organizational systems that embody respect for people. … Continue reading
Posted in Deming, Lean thinking, Management, Psychology, Respect
Tagged Deming, lean management, management, managing people, Psychology, respect for people
3 Comments
Learn by Seeking Knowledge – Not Just from Mistakes
Being open to new ideas and new knowledge is what is needed to learn. Experimenting, seeking out new knowledge is even better. You can be successful and see an even better way to do things and learn from it. This … Continue reading
Deming Seminar in Singapore: New Philosophy of Management
The W. Edwards Deming Institute is working with the NTUC LearningHub to offer management seminars in Singapore. I will be co-facilitating at several seminars in Singapore with Kelly Allan and Kevin Cahill next month. The 2 1/2 day Seminar, Deming’s … Continue reading
Posted in Deming, Lean thinking, Management
Tagged Asia, Deming, John Hunter, Lean thinking, management, seminar, Singapore, training
Comments Off on Deming Seminar in Singapore: New Philosophy of Management
Building Adoption of Management Improvement Ideas in Your Organization
Continuation of How to Get a New Management Strategy, Tool or Concept Adopted Target something that actually provides a good story. It often helps if there have been failures in attempts to solve a problem in the past. That makes … Continue reading
How to Get a New Management Strategy, Tool or Concept Adopted
Often when learning about Deming’s ideas on management, lean manufacturing, design of experiments, PDSA… people become excited. They discover new ideas that show great promise to alleviate the troubles they have in their workplace and lead them to better results. … Continue reading
Posted in Deming, Innovation, Lean thinking, Management, Popular, Process improvement, Psychology, Quality tools, Systems thinking
Tagged continual improvement, culture, curiouscat, Deming, leadership, lean management, lean six sigma, management tools, managing people, Popular, Process improvement, Quality tools, quote, uncategorized
15 Comments
Don’t Treat People Like You Want to be Treated
I have never understood the logic behind the idea that you should treat people like you want to be treated. I know I am different; I don’t want what lots of other people seem to want. If I treat them … Continue reading
Posted in Deming, Management, Psychology
Tagged commentary, communication, curiouscat, Deming, John Hunter, managing people, Psychology, tips
13 Comments
No True Lean Thinking or Agile Software Development
“There is no true value of any characteristic, state, or condition that is defined in terms of measurement or observation.” – Dr. W. Edwards Deming. The value depends on your operational definition. Once you operationalize management ideas in a real … Continue reading
Good Process Improvement Practices
Good process improvement practices include: standardized improvement process (pdsa, or whatever) Going to the gemba – improvement is done where the work is done. You must go to the where the action is. Sitting in meeting rooms, or offices, reading … Continue reading
Posted in Deming, Lean thinking, Management, Process improvement, quote, Respect, Six sigma, Systems thinking
Tagged continual improvement, curiouscat, Deming, gemba, John Hunter, Lean thinking, Process improvement, Quality tools, quote, respect for people, Six sigma, Systems thinking, Toyota Production System (TPS)
8 Comments
Engage in Improving the Management System
To actually improve management you need to engage in continual improvement of your management systems. This requires doing the hard work of challenging complacency. The job of those improving the practice of management is not to make everyone happy and … Continue reading →