Tag Archives: management

Lessons for Managers from Wisconsin and Duke Basketball

What can managers learn from Duke and Wisconsin’s basketball teams? Duke and Wisconsin are in the college basketball championship game tonight. They reached this stage through a great deal of hard work, skill, training and coaching. Raw talent matters to … Continue reading

Posted in Management, Systems thinking | Tagged , , , , , | 2 Comments

Transforming a Management System – A Case Study From the Madison Wisconsin Police Department

This post in an excerpt from The Quality Leadership Workbook for Police by Chief David Couper and Captain Sabine Lobitz (buy via Amazon). Transformational Steps A Case Study Madison, Wisconsin (1981-1993) Step 1: Educate and inform everyone in the organization … Continue reading

Posted in Customer focus, Data, Deming, Management, Respect, Statistics | Tagged , , , , , , , , , , , , , , | 6 Comments

Who Inspires Your Management Thinking and Action?

This month Bill Troy, ASQ CEO, asked ASQ Influential Voices bloggers: “who influenced or inspired your management thinking and in what ways?” He discussed Paul O’Neill’s influence on his thinking; I agree that Paul has done some very impressive work … Continue reading

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10 Most Popular Posts on the Curious Cat Management Blog in 2014

Here is a list of the 10 most popular posts on this blog last year (as measured by views counted by my analytics applications). The posts were published in 2010 (4 posts), 2013 (2), 2014 (2), 2005 (1) and 2012 … Continue reading

Posted in curiouscat.com, Management | Tagged , | 4 Comments

Good Startup Ideas from Startup Weekend JB (Malaysia)

I like all these startup ideas from Startup Weekend JB (Malaysia). I can’t figure out how to comment on their blog (I am guessing Tumbler just eliminates commenting?), so I started this post – and ended up adding much more … Continue reading

Posted in Customer focus, Innovation, IT | Tagged , , , , , , , , | 1 Comment

Out of Touch Executives Damage Companies: Go to the Gemba

When your customer service organization is universally recognized as horrible adding sales requirements to customer service representatives jobs is a really bad practice. Sadly it isn’t at all surprising to learn of management doing just that at our largest companies. … Continue reading

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George Box Articles Available for a Short Time

A collection of George Box articles have been selected for a virtual George Box issue by David M. Steinberg and made available online. George E. P. Box died in March 2013. He was a remarkably creative scientist and his celebrated … Continue reading

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Innovative Thinking at Amazon: Paying Employees $5,000 to Quit

Amazon continues to be innovative not just in technology but with management thinking. Jeff Bezos has rejected the dictates espoused most vociferously by Wall Street mouthpieces and MBAs that encourage short term thinking and financial gimmicks which harm the long … Continue reading

Posted in Creativity, Innovation, Management, Psychology, Respect | Tagged , , , , , , , , | 1 Comment

Steve Jobs on Quality, Business and Joseph Juran

This webcast shows an interesting interview with Steve Jobs when he was with NeXT computer. He discusses quality, business and the experience of working with Dr. Juran at NeXT computer. The video is likely from around 1991. America’s in a … Continue reading

Posted in Customer focus, Management, Process improvement, Psychology, Respect | Tagged , , , , , , , , , , | 3 Comments

Management Improvement Carnival #198

The Curious Cat Management Improvement Carnival has been published since 2006. The carnival, has been published twice a month – but will now be published once or twice a month depending on how things work out. I hope you find … Continue reading

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