Tag Archives: government

Burning Toast: American Health System Style

Posted on October 4, 2016 by John Hunter

Democrats and Republicans have created a health care system in the USA over the last 40 years that “burns toast” at an alarming rate. As the symptoms of their health care system are displayed they call in people to blame … Continue reading →

Posted in Economics, Health care, Management, Public Sector | Tagged blame, Economics, global, government, health care system, organization as a system | Comments Off

Decades Later The USA Health Care System is Still a Deadly Disease for Our Economy

Posted on March 30, 2016 by John Hunter

Decades ago W. Edwards Deming named 7 deadly diseases of western management. One of those was excessive health care costs. Sadly that deadly disease has become much worse in the last several decades. Americans pay 300% more for this prostate … Continue reading →

Posted in Competition, Economics, Health care | Tagged deadly diseases, Deming, Economics, government, Health care, patent | 3 Comments

Out of Touch Executives Damage Companies: Go to the Gemba

Posted on August 20, 2014 by John Hunter

When your customer service organization is universally recognized as horrible adding sales requirements to customer service representatives jobs is a really bad practice. Sadly it isn’t at all surprising to learn of management doing just that at our largest companies. … Continue reading →

Posted in Customer focus, Data, Management, Psychology, Systems thinking | Tagged bad management, business, commentary, curiouscat, Customer focus, customer service, Economics, executives, gemba, Google, government, internet, leadership, management, Psychology, regulation, respect for people, sales, targets | Comments Off

Business 901 Podcast: Two New Deadly Diseases for Business

Posted on February 4, 2013 by John Hunter

I continue to record podcasts as I promote my new book – Management Matters: Building Enterprise Capability. In this podcast I discuss the 2 new deadly diseases facing companies. The second part of the Business 901 podcast will be posted … Continue reading →

Posted in Deming, Economics, Management | Tagged copyright, Deming, Economics, government, John Hunter, management, overpaid executives, patent, podcast | 1 Comment

5s at NASA

Posted on September 11, 2012 by John Hunter

NASA did some amazing things culminating with landing on Moon. Much of what they did was doing many small things very well. They used 5s, checklists, gemba thinking, usability, simplicity, testing out on a small scale and much more. Here … Continue reading →

Posted in Deming, Lean thinking, Quality tools, Systems thinking | Tagged government, lean manufacturing, Process improvement, Quality tools, USA, usability | 1 Comment

Better Management in Government

Posted on May 27, 2012 by John Hunter

This month Paul Borawski (CEO of ASQ) has asked the ASQ Influential Voices to share their thoughts on quality management in the public sector. I have been involved in quality improvement in government at the Office of Secretary of Defense … Continue reading →

Posted in Deming, Public Sector | Tagged ASQ Influential Voices, government, leadership, management, Public Sector | 2 Comments

Dr. Deming in 1980 on Product Quality in Japan and the USA

Posted on December 5, 2011 by John Hunter

I posted an interesting document to the Curious Cat Management Library: it includes Dr. Deming’s comments as part of a discussion organized by the Government Accounting Office in 1980 on Quality in Japan and the United States. The document provides … Continue reading →

Posted in Deming, Management, Psychology, Public Sector, Quality tools, quote, Respect, Statistics, Systems thinking | Tagged continual improvement, curiouscat, Deming, government, Japan, Lean thinking, management, management history, managing people, Process improvement, Psychology, Public Sector, quality, Quality tools, quote, respect for people, SPC, Statistics, Systems thinking, variation | Comments Off

CEOs Want Health-Care Reform

Posted on May 28, 2009 by John Hunter

Decades ago Dr. Deming emphasized the deadly disease of excessive health care costs in the USA. Since then, year after year, the situation has become worse (reaching $2.2 trillion in spending in 2007 – 16.2% of GDP). During that time … Continue reading →

Posted in Deming, Economics, Health care | Tagged Deming, Economics, government, Health care, health care system, leadership | 6 Comments

Why Congress Won’t Investigate Wall Street

Posted on April 30, 2009 by John Hunter

Why Congress Won’t Investigate Wall Street The famous Pecora Commission of 1933 and 1934 was one of the most successful congressional investigations of all time, an instance when oversight worked exactly as it should. The subject was the massively corrupt … Continue reading →

Posted in Economics, Systems thinking | Tagged Economics, ethics, government, Public Sector, regulation | 2 Comments

Community Banks Ask Why They Must Pay for Wall Street Greed

Posted on March 7, 2009 by John Hunter

Minnesota Bank Asks Why It Pays for Wall Street Greed TCF is among more than 8,300 banks and lenders insured by the FDIC facing increased fees and a one-time “emergency” charge designed to raise $27 billion this year for the … Continue reading →

Posted in Economics | Tagged commentary, economy, ethics, government, John Hunter | 1 Comment