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Tag Archives: government
Lean Thinking in Minnesota Government
The Office of Governor Pawlenty issued a press release on Minnesota’s Drive to Excellence effort: Increased Quality via Lean Continuous Improvement Reform – The State has adopted “Lean Thinking” as its preferred process improvement tool. So far, 18 agencies are … Continue reading
Department of Defense Lean Six Sigma
Gordon England, the Deputy Secretary of Defense, signed a directive establishing policy and assigning responsibilities to institutionalize the effort throughout DoD. See a webcast of his speech [the broken link was removed] on lean six sigma to a DoD conference … Continue reading
Posted in Lean thinking, Management, Public Sector, Six sigma
Tagged government, lean six sigma, Public Sector, Six sigma, webcasts
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Businesses Tell the IRS They Are Not American but Executives Stay in USA
I have previously written about the ethically challenged companies that claim they are not American to avoid paying the taxes that they owe. For some reason the executives, often seem to stay in the USA though? It is sad that … Continue reading
Confusing Customer Focus
Misuse of the “Customer” Concept “We are told that the airlines are our customers,” FAA inspector Charlambe “Bobby” Boutris said. “But we have a more important customer, the taxpayers” who want government to ensure a safe aviation system. That’s crazy. … Continue reading
Posted in Customer focus, Management, Public Sector
Tagged airlines, customer service, government, management
4 Comments
Stupid Bureaucratic Requirement
Quaker teacher fired for changing loyalty oath California State University East Bay has fired a math teacher after six weeks on the job because she inserted the word “nonviolently” in her state-required Oath of Allegiance form. … “I don’t think … Continue reading
Posted in Management, Public Sector
Tagged aim, government
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Losing Consumers’ Trust
Last week their was a recall of 143 million pounds of beef in the USA. Lets take a short systemic view at what is going on. The public has an interest in a safe food supply which is difficult to … Continue reading
Posted in Economics, Management, Psychology, Science, Systems thinking
Tagged Customer focus, export, food, government, health, Psychology, regulation, safety, Systems thinking, trade
5 Comments
Why Pay Taxes or be Honest
This kind of stuff makes me mad. I was taught about robber barons in school (or actually I think by my uncle but…). And what I was taught was that business used to be seen as an amoral area. But … Continue reading
Posted in Economics, Management, Psychology
Tagged business, ethics, government, leadership, Psychology, society
2 Comments
Army Lean Six Sigma
Lean Six Sigma eases fiscal constraint challenges [the broken link was removed] by Beth Reece, Army News Service: During fiscal 2005, the Army Material Command saw $110 million in savings and cost avoidance by implementing Lean Six Sigma practices. By … Continue reading
Posted in Lean thinking, Management Articles, Public Sector, Six sigma
Tagged government, lean six sigma, Public Sector, Six sigma
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Gas Tax
An Increase in the Gas Tax Would Hurt Consumers and Slow the Economy [the broken link was removed] Gross Domestic Product would decline by $6.5 billion per year, in real terms, from 2005 to 2014. In other words, this $131 … Continue reading
Federal Government Chief Performance Officer
A Quality Manager for Obama President-Elect Obama has hired a quality manager, and her name is Nancy Killefer. She is the newly appointed “Chief Performance Officer” whose mandate is to manage budget reforms while eliminating waste in government processes, ultimately … Continue reading →