Tag Archives: curiouscat

Respect for People Doesn’t Mean Avoiding Any Hint of Criticism

Posted on January 14, 2011 by John Hunter

As I said in a post a few years ago on respect for people and Taiichi Ohno‘s sometimes very aggressive style: The difference between respect and disrespect is not avoiding avoiding criticism. In fact often if you respect someone you … Continue reading →

Posted in Deming, Lean thinking, Management, Popular, Psychology, quote, Respect, Toyota Production System (TPS) | Tagged curiouscat, lean manufacturing, Lean thinking, management, managing people, Popular, Psychology, Respect, respect for people, Taiichi Ohno, Toyota Production System (TPS) | 4 Comments

Building Adoption of Management Improvement Ideas in Your Organization

Posted on December 8, 2010 by John Hunter

Continuation of How to Get a New Management Strategy, Tool or Concept Adopted Target something that actually provides a good story. It often helps if there have been failures in attempts to solve a problem in the past. That makes … Continue reading →

Posted in Deming, Management, Popular, Quality tools, Systems thinking, Toyota Production System (TPS) | Tagged culture, curiouscat, Deming, lean management, lean manufacturing, Lean thinking, Management, organization as a system, Popular, Quality tools, quote, Systems thinking | 16 Comments

How to Get a New Management Strategy, Tool or Concept Adopted

Posted on December 6, 2010 by John Hunter

Often when learning about Deming’s ideas on management, lean manufacturing, design of experiments, PDSA… people become excited. They discover new ideas that show great promise to alleviate the troubles they have in their workplace and lead them to better results. … Continue reading →

Posted in Deming, Innovation, Lean thinking, Management, Popular, Process improvement, Psychology, Quality tools, Systems thinking | Tagged continual improvement, culture, curiouscat, Deming, leadership, lean management, lean six sigma, management tools, managing people, Popular, Process improvement, Quality tools, quote, uncategorized | 15 Comments

Don’t Treat People Like You Want to be Treated

Posted on December 2, 2010 by John Hunter

I have never understood the logic behind the idea that you should treat people like you want to be treated. I know I am different; I don’t want what lots of other people seem to want. If I treat them … Continue reading →

Posted in Deming, Management, Psychology | Tagged commentary, communication, curiouscat, Deming, John Hunter, managing people, Psychology, tips | 13 Comments

No True Lean Thinking or Agile Software Development

Posted on November 22, 2010 by John Hunter

“There is no true value of any characteristic, state, or condition that is defined in terms of measurement or observation.” – Dr. W. Edwards Deming. The value depends on your operational definition. Once you operationalize management ideas in a real … Continue reading →

Posted in Deming, Lean thinking, Software Development | Tagged agile management, curiouscat, Deming, John Hunter, kanban, Lean thinking, Software Development, theory of knowledge | 1 Comment

Good Process Improvement Practices

Posted on November 8, 2010 by John Hunter

Good process improvement practices include: standardized improvement process (pdsa, or whatever) Going to the gemba – improvement is done where the work is done. You must go to the where the action is. Sitting in meeting rooms, or offices, reading … Continue reading →

Posted in Deming, Lean thinking, Management, Process improvement, quote, Respect, Six sigma, Systems thinking | Tagged continual improvement, curiouscat, Deming, gemba, John Hunter, Lean thinking, Process improvement, Quality tools, quote, respect for people, Six sigma, Systems thinking, Toyota Production System (TPS) | 8 Comments

A Theory of a System for Educators and Managers

Posted on October 25, 2010 by John Hunter

Excerpts from The Deming Library Volume XXI, Dr. W. Edwards Deming, Dr. Russell Ackoff and David Langford demonstrate that educators can begin a quality transformation by developing an understanding of the properties and powers of systems-oriented thinking. You can order … Continue reading →

Posted in Creativity, Deming, Education, Management, quote, Systems thinking, webcast | Tagged Ackoff, curiouscat, Data, Deming, Education, Innovation, learning, management, management webcast, quote, Systems thinking, theory of knowledge, webcast | 7 Comments

Dee Hock on Hiring

Posted on August 16, 2010 by John Hunter

Great quote from Dee Hock, founder of Visa: Hire and promote first on the basis of integrity; second, motivation; third, capacity; fourth, understanding; fifth, knowledge; and last and least, experience. Without integrity, motivation is dangerous; without motivation, capacity is impotent; … Continue reading →

Posted in Management, quote | Tagged curiouscat, hiring, leadership, managing people, quote | 3 Comments

Build an Environment Where Intrinsic Motivation Flourishes

Posted on August 8, 2010 by John Hunter

50 years after Douglas McGregor’s classic, The Human Side of Enterprise, too many managers still have not learned that using extrinsic motivation is not an effective way to manage complex human systems (organizations). The issue is important to me because … Continue reading →

Posted in Career, Deming, Management, Process improvement, Psychology, quote, Respect, Systems thinking | Tagged Career, curiouscat, Deming, intrinsic motivation, Joy in Work, leadership, managing people, motivation, Psychology, quote, Systems thinking | 12 Comments

How to Manage What You Can’t Measure

Posted on August 4, 2010 by John Hunter

In Out of the Crisis, page 121, Dr. Deming wrote: the most important figures that one needs for management are unknown or unknowable (Lloyd S. Nelson, director of statistical methods for the Nashua corporation), but successful management must nevertheless take … Continue reading →

Posted in Deming, Management, Popular, quote, Systems thinking | Tagged curiouscat, Data, Deming, management, managing people, Popular, quote, Statistics, Systems thinking, variation | 12 Comments