Category Archives: Systems thinking

How Private Equity Strangled Mervyns

I do not like the actions of many in “private equity.” I am a big fan of capitalism. I just object to those that unjustly take from the other stakeholders involved. It is not the specific facts of this case, … Continue reading

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Information Technology and Business Process Support

I moved from management improvement work into information technology work (where I continue to practice management improvement). Many IT practices follow quality management guidelines well (agile software development for one). I have found it far easier to design and provide … Continue reading

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Embrace Diversity, Erase Uniformity

Guest Post by Jurgen Appelo, author of the Managing Software Development blog. Five years ago, when I started working for my current employer, the entire organization (about 30 people) consisted only of 20-something white straight single males. The atmosphere was … Continue reading

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What’s the Value of a Big Bonus?

What’s the Value of a Big Bonus? by Dan Ariely To look at this question, three colleagues and I conducted an experiment. We presented 87 participants with an array of tasks that demanded attention, memory, concentration and creativity. We asked … Continue reading

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CMMI and Agile Development

CMMI or Agile: Why Not Embrace Both! is a new report that is worth reading. All too often, CMMI has been applied rather than implemented. The standards-centric application of CMMI has contributed to some spectacular failures and losses of time … Continue reading

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6 Leadership Competencies

At the recent Annual W. Edwards Deming Institute Annual conference (this year held in Madison, Wisconsin) Peter Scholtes gave an excellent speech on the 6 Leadership Competencies from his book: The Leader’s Handbook. Those competencies are: The ability to think … Continue reading

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Tilting at Ludicrous CEO Pay 2008

I continue to tilt at the robber barron CEO pay packages (2007 post on CEO pay abuses). 2007 pay rank Company CEO Pay 5 Year Pay CEO % of 2007 Earnings 1 Apple Steve Jobs $646,600,000 $650,170,000 18.5% 2 Occidental … Continue reading

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Righter Incentivization

Incentive schemes to get people “motivated” often backfire. Why can’t we figure out how to incentivize the behavior we desire and have it not backfire on us? What is the righter way to dangle incentives in front of our employees … Continue reading

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The Software Engineering Manager’s Lament

The engineering manager’s lament by Eric Ries: In teams that follow the “pick two” agenda [quality, time or price], which two has to be resolved via a power play. In companies with a strong engineering culture, the engineers pick quality. … Continue reading

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CEOs Plundering Corporate Coffers

Pointy haired bosses broke the code they provided on their site for embedding a Dilbert comic, so I removed the broken code. Dogbert: “I am stepping down as CEO so I can spend more time with the money I stole … Continue reading

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