Curious Cat Management Improvement Blog: Deming, lean thinking, innovation, customer focus, continual improvement, six sigma.
November 13, 2008
6 Leadership Competencies

photo of George Box, John Hunter and Peter Scholtes

At the recent Annual W. Edwards Deming Institute Annual conference (this year held in Madison, Wisconsin) Peter Scholtes gave an excellent speech on the 6 Leadership Competencies from his book: The Leader’s Handbook. Those competencies are:

  • The ability to think in terms of systems, and knowing how to lead systems.
  • The ability to understand the variability of work in planning an problem solving
  • Understanding how we learn, develop and improve. Leading true learning and improvement.
  • Understanding people and why they behave as they do.
  • Understanding the interdependence and interaction between systems, variation, learning and human behavior. Knowing how each affects the other.
  • Giving visions, meaning, direction and focus to the organization.

As those familiar with Dr. Deming will immediately note those are very closely tied to Deming’s 4 areas of management. I am a friend (and manage Peter’s website so I am biased) but as I have said before anyone interested in management should read his book (the competencies are discussed in chapter 2).

The photo shows George Box, John Hunter and Peter Scholtes (from right to left) at the MAQIN reception the night before the conference. Two previous mayors of Madison introduced Peter’s talk: Paul Soglin and Joe Sensenbrenner.

Related: ASQ Deming Medal to Peter ScholtesUsing Books to Ignite ImprovementManagement Improvement LeadersPerformance Without Appraisal

5 Responses to “6 Leadership Competencies”

  1. Curious Cat Management Improvement Blog: Out of the Crisis Seminar Says:

    Companies around the world are on the brink of destruction. When they get bailed out, or economies improve, they won’t survive if they continue to make products and provide services the same way as before, with the same style of management. They need to change…

  2. Curious Cat Management Improvement Blog » Leadership Says:

    Leadership is the act of making others effective in achieving an aim…

  3. Curious Cat Management Improvement Blog » The Best Leadership Is Good Management Says:

    I have never been comfortable with the attempts to separate leadership from managing. Normally the tone is that leadership is what matters and managing is just then carrying out what leaders have determined and allowed…

  4. Curious Cat Management Improvement Blog » An Introduction to Deming’s Management Ideas by Peter Scholtes (webcast) Says:

    webcast from the Annual W. Edwards Deming Institute conference in Madison, Wisconsin..

  5. 6 leadership competencies | Business is Personal Says:

    [...] (as you should be) and despite the value of the list, he kept it short and sweet. Check it out at http://management.curiouscatblog.net/2008/11/13/6-leadership-competencies/ [...]

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