-
Categories
- Books
- Career
- Carnival
- China
- Competition
- Creativity
- curiouscat.com
- Customer focus
- Data
- Deming
- Design of Experiments
- Economics
- Education
- Fun
- Health care
- India
- Innovation
- Investing
- IT
- Lean thinking
- Management
- Management Articles
- Manufacturing
- Performance Appraisal
- Popular
- Process improvement
- Psychology
- Public Sector
- Quality tools
- quote
- Respect
- Science
- Six sigma
- Software Development
- Statistics
- Systems thinking
- Tags
- Theory of Constraints
- Toyota Production System (TPS)
- Travel photos
- UK
- webcast
ASQ Influential Voices blogs Books Career Carnival commentary continual improvement Creativity curiouscat Customer focus customer service Data Deming Economics engineering Google Health care Innovation internet Investing IT John Hunter leadership lean manufacturing Lean thinking management Management managing people Manufacturing organization as a system Popular Process improvement Psychology Public Sector Quality tools quote respect for people Six sigma Software Development Statistics Systems thinking tips Toyota Toyota Production System (TPS) webcast
-
Category Archives: Deming
Respect People by Creating a Climate for Joy in Work
Respect for people sure sounds great. And most of us have plenty of experience with organizations that dis-respect people continuously (both employees and customers). So what does respect for people mean at the core? For me: A system that lets … Continue reading
Posted in Deming, Management, Psychology, Respect
Tagged Deming, Joy in Work, managing people, Psychology, respect for people
8 Comments
Engage in Improving the Management System
To actually improve management you need to engage in continual improvement of your management systems. This requires doing the hard work of challenging complacency. The job of those improving the practice of management is not to make everyone happy and … Continue reading
Quality is Made in the Board Room
Dr. Deming stated “Quality is made in the board room,” page 202 Dr. Deming: the American who taught the Japanese about quality. I believe, once the board and executive leadership has put in place the right management system (one that … Continue reading
Posted in Deming, Management, Respect, Systems thinking
Tagged continual improvement, Deming, leadership, management, Process improvement, quality, respect for people
3 Comments
Innovation in Thinking and the Web
Investing time and effort to attract “the right kind” of contributors to a news site He thought we needed to make the same shift with our users – instead of seeing having to engage with them digitally as a time-consuming … Continue reading
Posted in Customer focus, Deming, IT, Management, Process improvement
Tagged Creativity, Customer focus, Innovation, internet, Systems thinking
Comments Off on Innovation in Thinking and the Web
Is Using the Words Resources or Assets When Talking About People the Problem?
I don’t have any problem with the words resource or assets when discussing people (I know lots of people seem to get excited about those words). What I care about is behavior and organizational systems that embody respect for people. … Continue reading
Posted in Deming, Lean thinking, Management, Psychology, Respect
Tagged Deming, lean management, management, managing people, Psychology, respect for people
3 Comments
Learn by Seeking Knowledge – Not Just from Mistakes
Being open to new ideas and new knowledge is what is needed to learn. Experimenting, seeking out new knowledge is even better. You can be successful and see an even better way to do things and learn from it. This … Continue reading
Supporting Free and Open Source Software
Gabriel Weinberg (founder of the great Duck Duck Go search engine) proposed starting a FOSS Tithing movement. Many benefit greatly from free and open source software like: Ruby on Rails, Linux (my favorite version Ubuntu), WordPress, Apache, Ruby, Perl, Nginx, … Continue reading
Posted in Deming, Management
Tagged charity, Creativity, open source, Software Development, Systems thinking
Comments Off on Supporting Free and Open Source Software
Respect for People Doesn’t Mean Avoiding Any Hint of Criticism
As I said in a post a few years ago on respect for people and Taiichi Ohno‘s sometimes very aggressive style: The difference between respect and disrespect is not avoiding avoiding criticism. In fact often if you respect someone you … Continue reading
Posted in Deming, Lean thinking, Management, Popular, Psychology, quote, Respect, Toyota Production System (TPS)
Tagged curiouscat, lean manufacturing, Lean thinking, management, managing people, Popular, Psychology, Respect, respect for people, Taiichi Ohno, Toyota Production System (TPS)
4 Comments
Deming Seminar in Singapore: New Philosophy of Management
The W. Edwards Deming Institute is working with the NTUC LearningHub to offer management seminars in Singapore. I will be co-facilitating at several seminars in Singapore with Kelly Allan and Kevin Cahill next month. The 2 1/2 day Seminar, Deming’s … Continue reading
Posted in Deming, Lean thinking, Management
Tagged Asia, Deming, John Hunter, Lean thinking, management, seminar, Singapore, training
Comments Off on Deming Seminar in Singapore: New Philosophy of Management
Problems with Management and Business Books
We really need to change how we improve the practice of management. Far too often management strategies are just the latest fad from some new book that successfully marketed an idea. The marketing effectiveness of a book, or consultant, has … Continue reading →