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Tag Archives: Popular
Stated Versus Revealed Preference
My father provided me a good example of the flawed thinking of relying on stated preference when I was growing up. Stated preference is, as you might deduce, the preferences voiced by customers when you ask. This is certainly useful … Continue reading
Posted in Customer focus, Popular, Psychology
Tagged Bill Hunter, Customer focus, food, Popular, Psychology, Quality tools, Statistics, theory of knowledge
8 Comments
94% Belongs to the System
I should estimate that in my experience most troubles and most possibilities for improvement add up to the proportions something like this: 94% belongs to the system (responsibility of management), 6% special. Page 315 of Out of the Crisis by … Continue reading
Posted in Deming, Management, Popular, Psychology
Tagged blame, curiouscat, Deming, Joy in Work, managing people, organization as a system, Popular, quote, respect for people, Systems thinking
15 Comments
Richard Feynman Explains the PDSA Cycle
Ok, really Richard Feynman Explains the scientific method. But his thoughts make the similarity between the PDSA cycle and the scientific method obvious. 1) Plan, hypothesis. You make a guess about a theory (in using the PDSA cycle this step … Continue reading
Posted in Process improvement, Quality tools, Science
Tagged experiments, PDSA, Popular, prediction, Process improvement, Quality tools, Science
3 Comments
Keys to the Effective Use of the PDSA Improvement Cycle
The PDSA improvement cycle was created by Walter Shewhart where Dr. Deming learned about it. An improvement process is now part of many management improvement methods (A3 for lean manufacturing, DMAIC for six sigma and many other modifications). They are … Continue reading
Posted in Data, Deming, Management, Popular, Process improvement, Quality tools, quote, Systems thinking
Tagged continual improvement, curiouscat, Data, Deming, experiments, management, PDSA, Popular, Process improvement, Quality tools, quote
15 Comments
One factor at a time (OFAT) Versus Factorial Designs
Guest post by Bradley Jones Almost a hundred years ago R. A. Fisher‘s boss published an article espousing OFAT (one factor at a time). Fisher responded with an article of his own laying out his justification for factorial design. I … Continue reading
Posted in Data, Design of Experiments, Popular, Quality tools, Science, Six sigma, Statistics
Tagged Design of Experiments, guest post, Popular, Quality tools, Science, Six sigma, Statistics
6 Comments
Respect for People Doesn’t Mean Avoiding Any Hint of Criticism
As I said in a post a few years ago on respect for people and Taiichi Ohno‘s sometimes very aggressive style: The difference between respect and disrespect is not avoiding avoiding criticism. In fact often if you respect someone you … Continue reading
Posted in Deming, Lean thinking, Management, Popular, Psychology, quote, Respect, Toyota Production System (TPS)
Tagged curiouscat, lean manufacturing, Lean thinking, management, managing people, Popular, Psychology, Respect, respect for people, Taiichi Ohno, Toyota Production System (TPS)
4 Comments
Building Adoption of Management Improvement Ideas in Your Organization
Continuation of How to Get a New Management Strategy, Tool or Concept Adopted Target something that actually provides a good story. It often helps if there have been failures in attempts to solve a problem in the past. That makes … Continue reading
How to Get a New Management Strategy, Tool or Concept Adopted
Often when learning about Deming’s ideas on management, lean manufacturing, design of experiments, PDSA… people become excited. They discover new ideas that show great promise to alleviate the troubles they have in their workplace and lead them to better results. … Continue reading
Posted in Deming, Innovation, Lean thinking, Management, Popular, Process improvement, Psychology, Quality tools, Systems thinking
Tagged continual improvement, culture, curiouscat, Deming, leadership, lean management, lean six sigma, management tools, managing people, Popular, Process improvement, Quality tools, quote, uncategorized
15 Comments
Why Don’t Football Players Just Thrown the Ball Out of Bounds to Stop the Clock
I have never understood why players don’t lateral the ball out of bounds to stop the clock in pro or college football in the USA. If time is running out and the player is tackled in bounds the clock keeps … Continue reading
How to Manage What You Can’t Measure
In Out of the Crisis, page 121, Dr. Deming wrote: the most important figures that one needs for management are unknown or unknowable (Lloyd S. Nelson, director of statistical methods for the Nashua corporation), but successful management must nevertheless take … Continue reading
Posted in Deming, Management, Popular, quote, Systems thinking
Tagged curiouscat, Data, Deming, management, managing people, Popular, quote, Statistics, Systems thinking, variation
12 Comments