Tag Archives: government

Lean Thinking in Minnesota Government

Posted on February 8, 2009 by John Hunter

The Office of Governor Pawlenty issued a press release on Minnesota’s Drive to Excellence effort: Increased Quality via Lean Continuous Improvement Reform – The State has adopted “Lean Thinking” as its preferred process improvement tool. So far, 18 agencies are … Continue reading →

Posted in Lean thinking, Public Sector | Tagged government, Lean thinking, Public Sector | 1 Comment

Federal Government Chief Performance Officer

Posted on January 15, 2009 by John Hunter

A Quality Manager for Obama President-Elect Obama has hired a quality manager, and her name is Nancy Killefer. She is the newly appointed “Chief Performance Officer” whose mandate is to manage budget reforms while eliminating waste in government processes, ultimately … Continue reading →

Posted in Management, Public Sector | Tagged change, commentary, curiouscat, Deming, government, John Hunter, management, Public Sector, quality, quote | 1 Comment

Lean Management in Policing

Posted on August 18, 2008 by John Hunter

Justice served up Jacksonville–style is all lean [broken link was removed] by Joe Jancsurak: The Jacksonville Sheriff Office’s (JSO) Crime Reducing Initiatives Management and Enforcement Strategies (CRIMES) measures, tracks and analyzes crime-fighting statistics, such as the number of arrests and … Continue reading →

Posted in Lean thinking, Management Articles, Public Sector | Tagged government, Madison, Public Sector | 1 Comment

Department of Defense Lean Six Sigma

Posted on June 5, 2008 by John Hunter

Gordon England, the Deputy Secretary of Defense, signed a directive establishing policy and assigning responsibilities to institutionalize the effort throughout DoD. See a webcast of his speech [the broken link was removed] on lean six sigma to a DoD conference … Continue reading →

Posted in Lean thinking, Management, Public Sector, Six sigma | Tagged government, lean six sigma, Public Sector, Six sigma, webcasts | Comments Off

Businesses Tell the IRS They Are Not American but Executives Stay in USA

Posted on June 4, 2008 by John Hunter

I have previously written about the ethically challenged companies that claim they are not American to avoid paying the taxes that they owe. For some reason the executives, often seem to stay in the USA though? It is sad that … Continue reading →

Posted in Economics | Tagged commentary, Economics, ethics, government, usability | 3 Comments

Confusing Customer Focus

Posted on April 10, 2008 by John Hunter

Misuse of the “Customer” Concept “We are told that the airlines are our customers,” FAA inspector Charlambe “Bobby” Boutris said. “But we have a more important customer, the taxpayers” who want government to ensure a safe aviation system. That’s crazy. … Continue reading →

Posted in Customer focus, Management, Public Sector | Tagged airlines, customer service, government, management | 4 Comments

Stupid Bureaucratic Requirement

Posted on March 3, 2008 by John Hunter

Quaker teacher fired for changing loyalty oath California State University East Bay has fired a math teacher after six weeks on the job because she inserted the word “nonviolently” in her state-required Oath of Allegiance form. … “I don’t think … Continue reading →

Posted in Management, Public Sector | Tagged aim, government | Comments Off

Losing Consumers’ Trust

Posted on February 24, 2008 by John Hunter

Last week their was a recall of 143 million pounds of beef in the USA. Lets take a short systemic view at what is going on. The public has an interest in a safe food supply which is difficult to … Continue reading →

Posted in Economics, Management, Psychology, Science, Systems thinking | Tagged Customer focus, export, food, government, health, Psychology, regulation, safety, Systems thinking, trade | 5 Comments

Why Pay Taxes or be Honest

Posted on October 1, 2006 by John Hunter

This kind of stuff makes me mad. I was taught about robber barons in school (or actually I think by my uncle but…). And what I was taught was that business used to be seen as an amoral area. But … Continue reading →

Posted in Economics, Management, Psychology | Tagged business, ethics, government, leadership, Psychology, society | 2 Comments

Army Lean Six Sigma

Posted on July 21, 2006 by John Hunter

Lean Six Sigma eases fiscal constraint challenges [the broken link was removed] by Beth Reece, Army News Service: During fiscal 2005, the Army Material Command saw $110 million in savings and cost avoidance by implementing Lean Six Sigma practices. By … Continue reading →

Posted in Lean thinking, Management Articles, Public Sector, Six sigma | Tagged government, lean six sigma, Public Sector, Six sigma | Comments Off