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Tag Archives: curiouscat
Bring Me Solutions Not Problems
My comments on: No Problem Without a Solution [I removed the broken link] I understand that most managers feel that their employees should not bring them problems. Instead, expressed in the most positive way, employees should fix things or bring … Continue reading
Posted in Lean thinking, Management, Psychology, Respect, Systems thinking
Tagged curiouscat, management, managing people, problem solving, Process improvement, Respect, Taiichi Ohno, tips
8 Comments
Data Can’t Lie
Many people state that data can lie. Obviously data can’t lie. There are three kinds of lies: Lies, damn lies and statistics – Mark Twain Many people don’t understand the difference between being manipulated because they can’t understand what the … Continue reading
Posted in Data, Management, Psychology
Tagged curiouscat, Data, evidence based management, Statistics
13 Comments
People are Our Most Important Asset
One of the beliefs I try and get the organizations I work for to adopt is to truly value excellent people. The costs are challenges of hiring great people, to me, makes it critical to do what you can to … Continue reading
Posted in Creativity, Deming, Management, Performance Appraisal, Psychology, Respect
Tagged coaching, Creativity, curiouscat, John Hunter, Management, managing people, Psychology, respect for people
9 Comments
Tilting at Ludicrous CEO Pay
I continue to tilt at the robber barron CEO pay packages. Hopefully, at some point, the people approving these obscene pay packages can be shamed into stopping or replaced by people with some sense of decency. I was taught in … Continue reading
Posted in Deming, Economics, Management, Performance Appraisal, Psychology, Respect, Systems thinking
Tagged curiouscat, Deming, executive pay, management, overpaid executives, quote, respect for people
10 Comments
Information Technology and Management
Dog Eat Dog [the broken link was removed, sadly even MIT can’t manage a website properly and they have broken the link] by Andrew McAfee and Erik Brynjolfsson The CVS experience is a microcosm of a pervasive trend toward using … Continue reading
Posted in IT, Management
Tagged bad usability, curiouscat, IT, John Hunter, management, Process improvement, quote, Software Development
5 Comments
Write it Down
Why Write it down? The longer I pursue Lean, the more I am amazed with its fundamentals. I may write more about this in the near future. Like the emphasis to write things down. In meetings, writing down decisions (what … Continue reading
Posted in Management, Process improvement, Quality tools, quote, Systems thinking
Tagged Ackoff, communication, curiouscat, Process improvement, tips
6 Comments
Illusions – Optical and Other
If the output for working for the year is a square. And the job is to produce dark squares who do you pay more A or B? Of course it is a trick question, the squares are the same color. … Continue reading
Posted in Data, Deming, Management, Popular, quote
Tagged continual improvement, curiouscat, Deming, Popular, Psychology, theory of knowledge
10 Comments
Encourage Improvement Action by Everyone
Centralizing decision making is not an effective way to manage organizations. Organizations need to encourage improvement by everybody in the organization. We need to create a system where that is encouraged and supported. However, there can be problems with just … Continue reading
Posted in Management, Process improvement, Respect, Systems thinking
Tagged curiouscat, system thinking, tips
Comments Off on Encourage Improvement Action by Everyone
How to Improve
My management philosophy is guided by the idea of seeking methods that will be most effective.* There are many ways to improve. Good management systems are about seeking systemic adoption of the most effective solutions. What this amounts to is … Continue reading
What Could we do Better?
At the Hunter Conference, years ago, a speaker (I forget who) talked about how to get useful feedback. He discussed how asking “how is everything” normally will get the response: “fine” (which is often that is exactly what the staff … Continue reading
Posted in Customer focus, Management, Popular, Quality tools
Tagged continual improvement, curiouscat, Customer focus, Deming, Process improvement, Psychology
9 Comments
