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Author Archives: John Hunter
Practicing Mistake-Promoting Instead of Mistake-Proofing at Apple
Mistake proofing is a wonderful management concept. Design systems not just to be effective when everything goes right but designing them so mistakes are prevented. I have had several bad customer experiences in the short time I have had my … Continue reading
Toyota Posts Record Profit: Splits $15 million in Pay and Bonus for top 21 Executives
After posting record profits of $17.9 billion Toyota proposes to increase the pay and bonus for the top 21 executives to $14.9 million. That is not as you might expect just the increase in the bonus to the CEO. That … Continue reading
Building a Great Software Development Team
Elliot: I worked with some of the best programmers I’ve ever known at the tiny, obscure ASEE Adam Solove: Why do you think that happened? They hired for passion, rather than experience? If I had to pick one thing, passion … Continue reading
Cognition: How Your Mind Can Amaze and Betray You
The webcast above is from the excellent folks at Crash Course. This webcast provides another view into the area of Deming’s management system on the theory of knowledge (the one most people forget), how we know what we know and … Continue reading
Posted in Deming, Psychology
Tagged Deming, Psychology, Science, theory of knowledge, webcast
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A Good Management System is Robust and Continually Improving
Imagine a big clock, the big and little and sweeping second hands moving with absolute accuracy for years and years. Then, imagine various people working within it, somehow swapping out gears and cogs without the clock stopping or slowing down … Continue reading
George Box Articles Available for a Short Time
A collection of George Box articles have been selected for a virtual George Box issue by David M. Steinberg and made available online. George E. P. Box died in March 2013. He was a remarkably creative scientist and his celebrated … Continue reading
Posted in Creativity, Deming, Management, Psychology, Public Sector
Tagged Deming, George Box, management, Management Articles, management system, open access, Psychology, Public Sector, respect for people, Science, society, Statistics
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Interview on PDSA, Deming, Strategy and More
Bill Fox interviewed me and has posted part one of the interview on his web site: Predicting Results in the Planning Stage (sorry, the link has been hijacked to forward to an unrelated page [so obviously I removed the link], … Continue reading
More Evidence of the Damage Done by Kleptocrat CEO Pay
I have been writing about the problems of overpaid executives that has lately become so bad that “overpaid executives” doesn’t capture the nature of the problem. Today I see many CEO’s are acting as kleptocrats do – taking food out … Continue reading
Posted in Management, Respect, Systems thinking
Tagged business, executive pay, hiring, Investing, management research, overpaid executives, stakeholders, stockholders
2 Comments
Innovative Thinking at Amazon: Paying Employees $5,000 to Quit
Amazon continues to be innovative not just in technology but with management thinking. Jeff Bezos has rejected the dictates espoused most vociferously by Wall Street mouthpieces and MBAs that encourage short term thinking and financial gimmicks which harm the long … Continue reading
Posted in Creativity, Innovation, Management, Psychology, Respect
Tagged Amazon, Bezos, Innovation, management, management system, managing people, respect for people, short term thinking, Systems thinking
1 Comment
Toyota Understands Robots are Best Used to Enhance the Value Employees Provide
Toyota has always seen robotics as a way to enhance what staff can do. Many USA executives think of robotics as a way to reduce personnel. Toyota wants to use the brainpower of employees to continually improve the organization. Toyota … Continue reading
Posted in Lean thinking, Management, Toyota Production System (TPS)
Tagged continual improvement, engineering, Innovation, Japan, lean manufacturing, managing people, Manufacturing, overpaid executives, respect for people, technology, Toyota, Toyota Production System (TPS)
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