Tag Archives: management

Respect for People

Posted on May 8, 2006 by John Hunter

A very thoughtful post, Respect for People on the Kaikaku blog raises some interesting questions. What does respect for people really mean? Toyota empowers people: To stop the line – to stop every other worker from working – that is … Continue reading →

Posted in Lean thinking, Management, Popular, Respect, Toyota Production System (TPS) | Tagged coaching, communication, curiouscat, management, managing people, Popular, Psychology, respect for people, training | 9 Comments

Stop Demotivating Employees

Posted on April 20, 2006 by John Hunter

Why Your Employees Are Losing Motivation [broken link removed – Harvard is extremely bad about breaking links, which is an indication of how little they think about anything but the short term] by David Sirota, Louis A. Mischkind, and Michael … Continue reading →

Posted in Deming, Management, Management Articles, Popular, Psychology | Tagged management, managing people, Psychology, respect for people, short term thinking | 18 Comments

Quality and Costs

Posted on April 16, 2006 by John Hunter

Finding the balance between quality and cost [the broken link was removed] by Thomas Nolan Maureen Bisognano One of the steps toward a system for improving value is recognizing that waste removal is an essential component of that system, not … Continue reading →

Posted in Deming, Management, Management Articles, Quality tools | Tagged management, Quality tools | Comments Off

People: Team Members or Costs

Posted on April 1, 2006 by John Hunter

Inside TPS at Toyota, Georgetown, Kentucky [the broken link was removed] by Ralph Rio: Toyota believes people need to be intimately involved with the process to understand how to improve it. The team member writes the standardized work they use … Continue reading →

Posted in Deming, Management, Systems thinking, Toyota Production System (TPS) | Tagged leadership, management, organization as a system, respect for people, robots, teams, technology, Toyota | 4 Comments

Lean Thinking and Management

Posted on March 20, 2006 by John Hunter

Several interesting posts have been inspired by the Kaizen Priorities post on Got Boondoggle. While it has been mentioned debating these ideas may not be valuable, I believe it can be valuable to explore the reasons behind the different views. … Continue reading →

Posted in Deming, Lean thinking, Management, Quality tools, quote | Tagged Lean thinking, management, organization as a system | Comments Off

Cease Mass Inspection for Quality

Posted on March 4, 2006 by John Hunter

Comment in response to, Re-Discovering W. Edwards Deming, a partial quote from that post: Not all of the Deming approach is part of core TPS thinking. In particular, Deming advocated a statistical sampling approach to quality inspection, while Toyota focuses … Continue reading →

Posted in Data, Deming, Lean thinking, Management, Process improvement, Quality tools | Tagged Deming, inspection, management, organization as a system, Process improvement | 4 Comments

Visible Data

Posted on February 18, 2006 by John Hunter

Effective visual signals are important for effective management improvement: lean thinking emphasizes such ideas. Top 5 Rules of Effective Measurement Boards is an excellent post on how to make measurement effective. Take the time to find the important measures and … Continue reading →

Posted in Data, Lean thinking, Management, Quality tools | Tagged Data, Lean thinking, management, Quality tools, visual communication, visual management | 2 Comments

Management Excellence

Posted on January 23, 2006 by John Hunter

My comments on, Take off the Blinders [the broken link was removed]: I think the question of what other companies have management practices worth studying is interesting. The answer could be very helpful as others could learn from what those … Continue reading →

Posted in Data, Deming, Lean thinking, Management, quote | Tagged continual improvement, Data, Lean thinking, management, respect for people | 2 Comments

Management Improvement Leaders

Posted on January 17, 2006 by John Hunter

Who’s Driving Quality Today by Laura Smith, Quality Digest. Ten years ago, in our March 1995 issue, we profiled 45 “New Quality Gurus.” Although it was one of our more popular articles, some of the “gurus” and their causes have … Continue reading →

Posted in Management, Popular, quote | Tagged management, Statistics | 7 Comments

Customer Service is Important

Posted on January 10, 2006 by John Hunter

Double Trouble, Don Oldenburg, Washington Post: Digging into the details, Stevenson, a mechanical engineer, did a double take at what looked to him like a double charge. Verizon was billing his sweetie for the local plan, for the new regional … Continue reading →

Posted in Customer focus, Management, Systems thinking | Tagged bad customer service, customer service, mana, management, Systems thinking | 12 Comments