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Tag Archives: management
Bad Management Results in Layoffs
In response to Is Laying People off Really Anti-Lean? [the broken link was removed]: Let’s say you, a Lean enthusiast, are named CEO of a mid sized manufacturing company. Let’s also assume your market has turned down and the constraint … Continue reading
Posted in Deming, Lean thinking, Management, Popular, quote, Respect, Toyota Production System (TPS)
Tagged bad management, layoffs, management, respect for people
18 Comments
Information Technology and Management
Dog Eat Dog [the broken link was removed, sadly even MIT can’t manage a website properly and they have broken the link] by Andrew McAfee and Erik Brynjolfsson The CVS experience is a microcosm of a pervasive trend toward using … Continue reading
Posted in IT, Management
Tagged bad usability, curiouscat, IT, John Hunter, management, Process improvement, quote, Software Development
5 Comments
Goodbye Quarterly Targets?
Goodbye Quarterly Targets? [the broken link was removed], Business Week: For about a decade, companies have tried to goose their stocks-or manage the market’s expectations-by putting out quarterly earnings projections. Now the practice has come under fire as business leaders … Continue reading
Posted in Deming, Management
Tagged Investing, long term thinking, management, short term thinking, targets
3 Comments
Exposing CEO Pay Excesses
The politics of pay from The Economist: Although barely one-tenth of the 2,000 biggest American companies have yet reported under the new rules, the tally of negative headlines is already mounting. “There are already plenty of examples of firms reporting … Continue reading
Posted in Deming, Management, Respect, Systems thinking
Tagged executive pay, management, overpaid executives
4 Comments
Experiment and Learn
Experimenting with milkshakes? I have been on a mission to convince firms to do simple experiments that will give them feedback regarding the decisions that they make. Just as with people (as Anders Ericsson studies), firms cannot learn with feedback. … Continue reading
Posted in Customer focus, Deming, Design of Experiments, Management, Quality tools
Tagged experiments, iteration, management
Comments Off on Experiment and Learn
Firing Workers Isn’t Fixing Problems
I commented on a post on Evolving Excellence that Jim Jubak is a wall street guy who has good ideas. He has posted another good article: Firing workers isn’t fixing problems [the broken link was removed] Both CEOs, Edward Zander … Continue reading
Posted in Investing, Lean thinking, Management
Tagged Deming, Investing, management, organization as a system
3 Comments
SWAT Raids – Systemic Failures?
I have mentioned Reddit (an online community that is highly skewed toward software engineers who are a bit irreverent) before: Dell, Reddit and Customer Focus. The site highlights stories voted up by the community and so the makeup of the … Continue reading
Posted in Management, Systems thinking
Tagged management, mistake-proofing, Public Sector, risk, society, Systems thinking
4 Comments
Management Improvement Carnival #4
Another edition with links to interesting management improvement blog posts. Lean Office Redesign by Marcie MacRae – “We freed up space, improved visibility and flexibility. And the best part is the lack of a “control center” for visual boards is … Continue reading
Posted in Carnival, Management, Quality tools
Tagged Carnival, management
Comments Off on Management Improvement Carnival #4
Change Your Name
Best Buy Asks Man To Change Name [the broken link was removed]: Turns out if your last name is less than three letters, the online sign-up isn’t an option for you. Companies often put up barriers for no reason, then … Continue reading
Posted in Customer focus, IT, Management, Software Development
Tagged bad customer service, bad usability, IT, management, usability
6 Comments
Why Extrinsic Motivation Fails
Why Motivation by Pizza Doesn’t Work This completely changes the role of the manager as motivator. Rather than being the source of motivation (kind of a ludicrous idea in itself), the manager must help employees to find their own intrinsic … Continue reading
Posted in Deming, Management, Psychology, Respect
Tagged extrinsic motivation, management, managing people, motivation, Psychology
5 Comments
