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Tag Archives: Management Articles
Human Proof Design
Human proof design is design that prevents people from successful using the item. It is similar to mistake proofing except instead of prevent mistakes it prevents people from using it. When you see human proof design you will often see … Continue reading
Posted in Creativity, Customer focus
Tagged bad usability, Customer focus, design, Management Articles, mistake-proofing, usability, user experience
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George Box Articles Available for a Short Time
A collection of George Box articles have been selected for a virtual George Box issue by David M. Steinberg and made available online. George E. P. Box died in March 2013. He was a remarkably creative scientist and his celebrated … Continue reading
Posted in Creativity, Deming, Management, Psychology, Public Sector
Tagged Deming, George Box, management, Management Articles, management system, open access, Psychology, Public Sector, respect for people, Science, society, Statistics
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The Theory of Knowledge in Deming’s Management System: How Do We Know What We Know?
I contributed an article to the Process Excellence Network’s Deming Files that was published yesterday: How Do We Know What We Know?. I took on the task of explaining the theory of knowledge, as one article in a four part … Continue reading
Managing Our Way to Economic Success
From Managing Our Way to Economic Success, Two Untapped Resources by William G. Hunter, my father. Written in 1986, but still plenty relevant. We have made some good progress, but there is much more to do: we have barely started … Continue reading
Posted in Creativity, Economics, Management, Process improvement, Quality tools, Respect, Statistics, Systems thinking
Tagged Bill Hunter, Creativity, Data, Deming, Economics, management, Management Articles, Process improvement, Quality tools, respect for people, SPC
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More Reasons to Avoid Layoffs
Lay Off the Layoffs by Jeffrey Pfeffer As its former head of human resources once told me: “If people are your most important assets, why would you get rid of them?” … In fact, there is a growing body of … Continue reading
The Trouble with Incentives: They Work
Gipsie B. Ranney has a great new article – The Trouble with Incentives: They Work I have wondered whether the escalation of pay, perks and parachutes for CEOs actually tends to attract individuals who are primarily extrinsically motivated, rather than … Continue reading
Penske to Buy Saturn from GM
Penske to Buy Saturn from GM “When Saturn launched in the 1980s, it was the new, new thing, with the best dealer service and no-haggle pricing that put customers at ease,” said independent marketing consultant Dennis Keene. “But in recent … Continue reading
Posted in Management, Manufacturing
Tagged cars, management, Management Articles, Manufacturing, Systems thinking
1 Comment
NUMMI, and GM’s Failure to Manage Effectively
Gipsie Ranney recently sent me an article on her thoughts on NUMMI and the current problems with the Big Three car makers to post to the Curious Cat Management Improvement Library. NUMMI is the plant that Toyota and General Motors … Continue reading
Posted in Deming, Lean thinking, Management, Management Articles, Manufacturing, quote, Respect, Systems thinking, Toyota Production System (TPS)
Tagged cars, curiouscat, Deming, lean manufacturing, Management Articles, Manufacturing, respect for people, Toyota, Toyota Production System (TPS)
2 Comments
Hire People You Can Trust to Do Their Job
How great companies turn crisis into opportunity The right people don’t need to be managed. The moment you feel the need to tightly manage someone, you’ve made a hiring mistake. The right people don’t think they have a job: They … Continue reading
Posted in Deming, Management, Management Articles, Psychology, Respect, Systems thinking
Tagged coaching, hiring, jobs, Management Articles, managing people, training
4 Comments
Online Management Resources
Since long before I started this blog I have maintained the Curious Cat Management Improvement web site. In fact, that web site has been online since 1996; the blog started in 2004. I feel the web site has tremendous resources … Continue reading
Posted in curiouscat.com, Management
Tagged Curious Cat Links, Deming, John Hunter, lean manufacturing, management, Management Articles, management history, quote, Six sigma
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