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Tag Archives: change
Transforming a Management System – A Case Study From the Madison Wisconsin Police Department
This post in an excerpt from The Quality Leadership Workbook for Police by Chief David Couper and Captain Sabine Lobitz (buy via Amazon). Transformational Steps A Case Study Madison, Wisconsin (1981-1993) Step 1: Educate and inform everyone in the organization … Continue reading
Posted in Customer focus, Data, Deming, Management, Respect, Statistics
Tagged Books, case study, change, continual improvement, Customer focus, Data, Deming, leadership, Madison, management, organization as a system, Public Sector, respect for people, TQM, transformation
6 Comments
Gerald Suarez on Creating the Future
I was lucky enough to be hired by Gerald Suarez to work for him at the White House Military Office. The webcast below is speech he gave at TedX Loyola Marymount. The illusion of knowledge is more dangerous than ignorance. … Continue reading
Posted in Career, Management, Systems thinking, webcast
Tagged Books, Career, change, management webcast, planning, Psychology, system thinking, TED
3 Comments
Double Loop Learning Presentation by Benjamin Mitchell
Benjamin Mitchell – Using the Mutual Learning Model to achieve Double Loop Learning [the original video is not online anymore, I replaced it with another presentation by Benjamin on the same topic at a different conference at close to the … Continue reading
Posted in Management, Process improvement, Psychology, Software Development
Tagged change, communication, Deming, management, management webcast, Process improvement, Psychology, theory of knowledge
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Management Improvement Carnival #133
The Curious Cat management blog carnival is published 3 times a month with select recent management blog posts. I also collect management improvement articles through Curious Cat Management Articles, you can subscribe via RSS to new article additions. Why I … Continue reading
Posted in Carnival, Management
Tagged change, management, productivity
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Management Improvement Internal Experts
Having a group of internal experts in Deming, lean thinking, six sigma, etc. can be an good way to help the organization transform but they must 1) practice respect for people and 2) focus on building organizational capacity. Having, for … Continue reading
Posted in Deming, Lean thinking, Management, Process improvement, Six sigma
Tagged change, Deming, lean six sigma, Lean thinking, management, Process improvement, project management, Six sigma
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Change How Your Business Changes
[They seem to have broken the webcast so I have delete it. How sad it is how poor a job well financed organizations to at maintaining what they put online.] John Kotter believes technology and globalization are requiring us to … Continue reading
Posted in Creativity, Innovation
Tagged change, Innovation, webcast
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More Management Blog Posts From January 2006
Great Charts – The lack of such effective visual display of information is another example of how much improvement could be made just by applying ideas that are already published. Change is not Improvement – if you have to document … Continue reading
Federal Government Chief Performance Officer
A Quality Manager for Obama President-Elect Obama has hired a quality manager, and her name is Nancy Killefer. She is the newly appointed “Chief Performance Officer” whose mandate is to manage budget reforms while eliminating waste in government processes, ultimately … Continue reading
Posted in Management, Public Sector
Tagged change, commentary, curiouscat, Deming, government, John Hunter, management, Public Sector, quality, quote
1 Comment
Communicating Change
Response to: Sales Compensation Plan Changes [the broken link has been removed] I believe the best way to communicate such changes is to explain how they tie into the long term vision of the organization. This requires that such a … Continue reading
Posted in Deming, Management, Systems thinking
Tagged change, communication, management, purpose, Systems thinking
5 Comments
Revolutionary Management Improvement May Be Needed But Most Management Change is Evolutionary
This month the ASQ Influential Bloggers were asked to respond to the question – will the future of quality be evolutionary or revolutionary? I think it has been and will continue to be both. Revolutionary change is powerful but very … Continue reading →