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Category Archives: Systems thinking
New Deadly Diseases
Management and the economy keep evolving. Many good things happen. In the last decade the best things are probably the increased deep adoption of lean thinking in many organizations and the adoption of lean and Deming methods in software development … Continue reading
Ackoff: Corporations Are Not Led By Those Seeking to Maximize Shareholder Value
If I had to limit myself to a handful of management experts, Russel Ackoff would definitely be in that group. Thankfully there is no such limit. Ackoff once again provides great insight, with great wit, in the above clip. A … Continue reading
Posted in Fun, Management, Systems thinking, webcast
Tagged Ackoff, aim, culture, evidence based management, leadership, management webcast, purpose, quote, theory of knowledge
8 Comments
Creating a Quality Culture
This month Paul Borawski (CEO of ASQ) has asked the ASQ Influential Voices to share their thoughts on the Feelings and Quality Culture. I don’t think creating a culture of continual management improvement is complex but it takes more commitment … Continue reading
Posted in Management, Respect, Systems thinking
Tagged culture, long term thinking, managing people, respect for people, Systems thinking
2 Comments
Customer Focus by Everyone
There are many critical elements to a management system. One that is fundamental, yet still poorly executed far too often, is creating a system where all staff can focus on enhancing value to the customer every day. If your enterprise … Continue reading
Posted in Customer focus, Deming, Management, Systems thinking
Tagged build capacity, Customer focus, customer service, Deming, management, Systems thinking
6 Comments
My New Book: Management Matters
I have a new book in progress: Management Matters. It is now available in “pre-release format” via leanpub. The idea I am experimenting with (supported by leanpub) is pre-publishing the book online. The ebook is available for purchase now, and … Continue reading
Posted in Books, curiouscat.com, Deming, Lean thinking, Management, Process improvement, Psychology, Quality tools, quote, Respect, Systems thinking
Tagged Books, curiouscat, Customer focus, Data, Deming, John Hunter, Lean thinking, management, respect for people, Six sigma, Systems thinking
3 Comments
Corporate Social Responsibility
This month Paul Borawski (CEO of ASQ) has asked the ASQ Influential Voices to share their thoughts on the Intersection of Quality and Social Responsibility. An understanding of system thinking allows people to see the relationships of connected elements in … Continue reading
Posted in Respect, Systems thinking
Tagged ASQ Influential Voices, ethics, society, Systems thinking
1 Comment
Leading Improvement and Enjoying the Rewards
The better job you do of managing the easier your job becomes. As a manager your primary responsibility is to improve the system: both the systems within your sphere of control and those outside of it. The more effectively you … Continue reading
Posted in Management, quote, Systems thinking
Tagged coaching, curiouscat, leadership, management, managers, quote, Systems thinking, tips
3 Comments
Moving Beyond Product Quality
This month Paul Borawski (CEO of ASQ) has asked the ASQ Influential Voices to share their thoughts on moving beyond product quality. The opening paragraph of the Quality Council’s perspective is, “For some organizations, ‘quality’ remains a set of tools … Continue reading
Posted in Management, Systems thinking
Tagged ASQ Influential Voices, long term thinking, management, quality, Quality tools, Systems thinking
2 Comments
The Customer is the Purpose of Our Work
A customer is the most important visitor on our premises. He is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider … Continue reading
Posted in Customer focus, Management, Psychology, quote, Respect, Systems thinking
Tagged aim, Customer focus, customer service, food, Psychology, purpose, quote, respect for people
6 Comments
Continual Feeding
I like growing things. I think it is part the connection to system thinking I have had since I was a kid. I like finding ways to leverage my effort so that I put in a bit of thought and … Continue reading
Posted in Investing, Management, Systems thinking
Tagged build capacity, coaching, John Hunter, managing people, Systems thinking
3 Comments
