Category Archives: Systems thinking

Management is Prediction

re: post on prediction [link broken, so removed] on the Deming Electronic Network, Petter Ogland wrote: …that intelligence more or less boils down to updating a predictive model of the world. As far as I can see, this is the … Continue reading

Posted in Deming, Management, Process improvement, Quality tools, quote, Systems thinking | Tagged , , , | 10 Comments

Fast Company Interview: Jeff Immelt

Fast Company Interview: Jeff Immelt, CEO, GE. What makes a growth leader today, and how does that differ from the sort of leader who was effective at GE in the past? GE has always been a believer in leadership development. … Continue reading

Posted in Innovation, Management, Process improvement, quote, Six sigma, Systems thinking | Tagged , , , , | 6 Comments

Millennium Development Goals

re: Six Sigma Training for the G-8? Interestingly Prime minstrel Blair recently showed an understanding of systems thinking (specifically how targets can result in worse performance, when targets result in distortion of the system rather than improvement). In the targets … Continue reading

Posted in Economics, Health care, Management, Six sigma, Systems thinking | Tagged | Comments Off on Millennium Development Goals

Targets Distorting the System

I still remember Dr. Brian Joiner speaking about process improvement and the role of data well over a decade ago. He spoke of 3 ways to improve the figures: distort the data, distort the system and improve the system. Improving … Continue reading

Posted in Data, Deming, Management, Systems thinking | Tagged , , , , | 6 Comments

From Mechanistic to Social Systemic Thinking

The Ackoff Center has posted a presentation, From Mechanistic to Social Systemic Thinking (pdf format), given by Russell Ackoff in November 1993 at the Systems Thinking in Action Conference. As usual he presents many great ideas well. And ten years … Continue reading

Posted in Management, Systems thinking | 2 Comments

SEC chief quotes Deming

Security and Exchange Chairman William H. Donaldson Speaks At Chartered Financial Analysts Institute Annual Conference [broken link removed]: This approach will, ultimately, better serve investors, and it will also gradually temper the pressures on some corporate executives to fudge the … Continue reading

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Traffic Congestion and a Non-Solution

Topic: Management Improvement, Problem Solving I read, Study: Nation’s Traffic Jams Worsening [the broken link was removed], today on CNN.com. That same headline could have appeared in newspapers every day for the last few years. For decades traffic congestion has … Continue reading

Posted in Creativity, Management, Systems thinking | Tagged , , , , , | 8 Comments

Designing a New Organization

re: What about Designing New Organizations? [the broken link has been removed] Guidance for “designing a new organisation and not for analysis of an existing one?” (edited) I would add Russell Ackoff to the top of the list of those … Continue reading

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Dangers of Forgetting the Proxy Nature of Data

We use data to act as a proxy for some results of the system. Often people forget that the end result is not for the number to be improved but for the situation to be improved. We hope, if the measure improves the situation will have improved. But there are many reasons this may not be the case (one number improving at the expense of other parts of the system, the failure of the number to accurately serve as a proxy, distorting numbers, etc.). Continue reading

Posted in Data, Deming, Management, Popular, quote, Systems thinking | Tagged , , , , , , , , , | 7 Comments