Category Archives: Systems thinking

The Myth of the Genius Programmer

Nice talk on fear of looking foolish. The speakers discuss the idea that visibility is good. Don’t hide. Make everything visible and the benefit from many people’s ideas. The talk focuses on software development but is true for any work. … Continue reading

Posted in Google, Psychology, Respect, Software Development, Systems thinking, Theory of Constraints, webcast | Tagged , , , , , | 1 Comment

Community Medical Care Successes

The Cost Conundrum by Atul Gawande, New Yorker (The Power of a Checklist was published there in 2007 by the same author) For example, Rochester, Minnesota, where the Mayo Clinic dominates the scene, has fantastically high levels of technological capability … Continue reading

Posted in Customer focus, Deming, Economics, Health care, Systems thinking | Tagged , , , | 1 Comment

Dr. Russell Ackoff Webcast on Systems Thinking

Dr. Ackoff is one of two management thinkers that any manager, that is serious about improving management results in their organization, should study (the other is Dr. Deming). There are plenty of others that are also great resources. From part … Continue reading

Posted in Creativity, Deming, Management, quote, Science, Systems thinking, webcast | Tagged , , , , , | 4 Comments

Joel Spolsky Webcast on Creating Social Web Resources

Joel Spolsky webcast on creating Stack Overflow (with the goal of providing answers to professional programmers) using ideas from anthropology. Once again he provides great information. This is particularly interesting for software development but also just a good presentation for … Continue reading

Posted in Customer focus, IT, Software Development, Systems thinking, webcast | Tagged , , , , , | 2 Comments

Why Congress Won’t Investigate Wall Street

Why Congress Won’t Investigate Wall Street The famous Pecora Commission of 1933 and 1934 was one of the most successful congressional investigations of all time, an instance when oversight worked exactly as it should. The subject was the massively corrupt … Continue reading

Posted in Economics, Systems thinking | Tagged , , , , | 2 Comments

Why Setting Goals can Backfire

Dr. Deming long ago stated in his 14 obligations of management: “Eliminate numerical goals, numerical quotas and management by objectives.” I think he was right then, and is right now. A goal can help set the scope of the effort. … Continue reading

Posted in Data, Deming, Management, Process improvement, Psychology, Systems thinking | Tagged , , , , | 2 Comments

Leadership

Leadership is the act of making others effective in achieving an aim. Leadership is not about being great yourself. Leadership does involve more than making others effective. Leaders need to know what needs to be done, and then make others … Continue reading

Posted in Deming, Management, Systems thinking | Tagged , , , , | 4 Comments

Building a Great Workforce

How P&G Finds and Keeps a Prized Workforce by Roger O. Crockett “We actually recruit for values,” says Chief Operating Officer Robert McDonald. “If you are not inspired to improve lives, this isn’t the company you want to work for.” … Continue reading

Posted in Career, Customer focus, Deming, Innovation, Lean thinking, Management, Management Articles, Psychology, Systems thinking | Tagged , , , , , , | 1 Comment

Build Your Business Slowly and Without Huge Cash Requirements

Get Rich Slow by Josh Quittner At no other time in recent history has it been easier or cheaper to start a new kind of company… These are Web-based businesses that cost almost nothing to get off the ground … … Continue reading

Posted in Career, Competition, Creativity, Innovation, Investing, IT, Management, Systems thinking | Tagged , , , , , , , | Comments Off on Build Your Business Slowly and Without Huge Cash Requirements

Jeff Bezos Spends a Week Working in Amazon’s Kentucky Distribution Center

Photo of Jeff Bezos during the 2005 O’Reilly Emerging Technology Conference by James Duncan. Jeff Bezos, Amazon CEO, is working for a week in Amazon’s Kentucky distribution center. I hope, and based on his past, I believe, that he is … Continue reading

Posted in Books, Creativity, Customer focus, Deming, Lean thinking, Management, Process improvement, Psychology, quote, Respect, Systems thinking | Tagged , , , , , | 5 Comments