Category Archives: Respect

Kiva Fellows Blog: Nepalese Entrepreneur Success

Posted on August 30, 2008 by John Hunter

Kiva is a great charity and example of how to use the web effectively. Kiva has added a fellows blog – which is a great idea. Continue reading →

Posted in Economics, Respect | Tagged , , , | 3 Comments

Individual Bonuses Are Bad Management

Posted on August 7, 2008 by John Hunter

Gojko Adzic provides a nice post on Mary Poppendieck’s presentation at Agile 2008 on bonus, compensation and motivation: Paying programmers: are bonuses bad and what to do about it? In software development, it is very hard to establish the effects … Continue reading →

Posted in Competition, IT, Management, Performance Appraisal, Psychology, Respect, Software Development, Systems thinking | Tagged , , , | 1 Comment

How to Develop Thinking People

Posted on August 6, 2008 by John Hunter

Toyota’s Top Engineer on How to Develop Thinking People [broken link was removed] Hayashi says, “Developing people requires physical endurance.” Frequent follow up is necessary, in person. It is not acceptable to give an assignment and follow up or scold … Continue reading →

Posted in Lean thinking, Management, quote, Respect, Toyota Production System (TPS) | Tagged , , , , , | Comments Off on How to Develop Thinking People

Do What You Say You Will

Posted on July 28, 2008 by John Hunter

In Keeping Good Employees I talked about asking some simple questions. The biggest mistake I see managers make is to fail to deliver on what they say in such meetings. There is the saying “It is better to be thought … Continue reading →

Posted in Management, Process improvement, Respect, Systems thinking | Tagged , , , , , | 3 Comments

Keeping Good Employees

Posted on July 24, 2008 by John Hunter

Understanding Why Good Workers Quit [the broken link was removed] “What do you need to want to stay?” Most managers, she acknowledges, are afraid to ask this question and that is a reason why their companies have to do plenty … Continue reading →

Posted in Career, IT, Management, quote, Respect | Tagged , , , | 3 Comments

Respect for Employees at Southwest Airlines

Posted on June 12, 2008 by John Hunter

“You have to treat your employees like customers” “We’ve never had layoffs,” he told me the day before the annual meeting, sitting on the couch of the single messiest executive office I’ve ever seen. “We could have made more money … Continue reading →

Posted in Customer focus, Deming, Management, Psychology, Respect, Systems thinking | Comments Off on Respect for Employees at Southwest Airlines

Fairness Matters

Posted on June 9, 2008 by John Hunter

Sense of Fairness Affects Outlook, Decisions Burnout has been long associated with being overworked and underpaid, but psychologists Christina Maslach and Michael Leiter found that these were not the crucial factors. The single biggest difference between employees who suffered burnout … Continue reading →

Posted in Management Articles, Psychology, Respect, Science | Tagged , , | 1 Comment

Paying New Employees to Quit

Posted on May 25, 2008 by John Hunter

[the video is no longer available] Training new employees and then paying them to quit, sounds pretty bizarre; Zappos is not afraid of doing things differently. Why Zappos Pays New Employees to Quit – And You Should Too [Harvard broke … Continue reading →

Posted in Creativity, Customer focus, Innovation, Management, Respect, webcast | Tagged , | 5 Comments

Find Joy and Success in Business

Posted on April 21, 2008 by John Hunter

David Heinemeier Hansson Talk [the broken link has been removed] at Startup School 2008 (Paul Graham‘s Y-combinator school). It is helpful to appreciate the importance of some simple ideas. Working on web focused businesses people often get carried away with … Continue reading →

Posted in Customer focus, Deming, Fun, Innovation, IT, Management, Psychology, Respect, Software Development | Tagged , , , | 3 Comments

The Defect Black Market

Posted on April 18, 2008 by John Hunter

The Defect Black Market It all started a week before, when the CTO of Damon’s midsize warehousing and transportation company in Northern California announced an innovative program to motivate employees and boost the quality of their logistics software. For every … Continue reading →

Posted in Data, Deming, IT, Management, quote, Respect, Software Development | Tagged , , , , , | 9 Comments